EllyG2593
Level 1
(4 points)
Q: iCloud won't save my backups
HI guys, I've been having a problem for the past few days with backing up my game data to my Icloud.
I Have an Ipad 2 and I have never backred-up before three days ago, but I have noticed that even though my backups complete without a problem, no data is actually getting saved.
I have already gone into my backup options and chosen the Apps I want to save (I know its possible because my husband has the same games and they save to his iCloud with no problem) but when the backup is complete I have the same amount of storage left and none of the data from apps I selected is there.
I really want my data saved, I have spent a lot of money on these certain apps and it's very frustrating to know they aren't being saved properly. So what am I doing wrong?
FACTS:
My iCloud Drive is ON
I am on Wifi and connected to a powersource
iOS version 9.3.5
iPad 2
zinacef
Level 4
(3,320 points)
Look through this article -- If iCloud Backup couldn’t be completed or you can’t restore - Apple Support, and if after reviewing it, you're still having trouble with this issue, consider contacting Apple Support as the article suggests.
