itsdan2

Q: New MacBook only getting 5 hours of battery life

Hello all,

 

Just purchased this MacBook last week and it seems I am not getting the advertised battery life. I have my wifi and bluetooth turned on with display brightness at about half. The backlight for the keyboard is not on and all I am doing is basic word processing/web browsing on safari (no video streaming). I am also listening to music through spotify connected through my bluetooth headphones. Why am I only getting 5 hours of battery life? I do not believe there are any other background processes that would be running, especially since I just got it and there are almost no third party applications installed.

MacBook (Retina, 12-inch, Early 2015)

Posted on Apr 22, 2015 7:55 PM

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Q: New MacBook only getting 5 hours of battery life

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  • by clabarber,

    clabarber clabarber Aug 25, 2016 6:11 PM in response to hamen989
    Level 1 (4 points)
    Aug 25, 2016 6:11 PM in response to hamen989

    I had a particular case that was able to defend my point. I had just gotten the 2015 MacBook after selling my Late 2013 MacBook Pro 15” with Retina Display. Both computers were advertised for 9 hours of battery life, and I was using them the same way. The only difference was I got 9.5 hours on my MacBook Pro and was getting 5 on my MacBook. Obviously, there was something wrong with my laptop.

     

    I advise you to skip AppleCare’s first line of defense and ask to speak with an AppleCare Senior Specialist. My first interaction with AppleCare was fruitless, but when I asked to speak to a Senior Specialist, things began moving forward.

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