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Q: problems with broadcom 802.11 ac bluescreen

hello all

first off i am a tech working in the field. we have several clients that use the MAC book air mid 2013 loaded with bootcamp running windows 7 x64. we have been experiancing serveral issues were windows will bluescreen and anylyzing the dump file it reports back that the broadcom wireless 802.11 ac wireless adaptor is the cause of the issue. more specifically the following module was the cause of the BSOD bcmwl664.sys i have searched high and low for an answer to this issue.

 

i have reloaded the the windows support tools deleted the driver for the AC adaptor deleted the driver and reloaded again. but this does not seem fix the issue. i cant seem to find a stand alone driver at all for this perticular model at all. im begining to think that this is not the root of the problem however im at a loss anyone have any idea were to go next?

 

below is the crash dump file that who crashed reports from. maybe there is more that i am missing?

 

crash dump file: C:\Windows\Minidump\031914-7410-01.dmp

This was probably caused by the following module: bcmwl664.sys (bcmwl664+0x1CD6B)

Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88005642D6B, 0xFFFFF8800317E5E8, 0xFFFFF8800317DE40)

Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

file path: C:\Windows\system32\drivers\bcmwl664.sys

product: Broadcom 802.11 Network Adapter wireless driver

company: Broadcom Corporation

description: Broadcom 802.11 Network Adapter wireless driver

Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bcmwl664.sys (Broadcom 802.11 Network Adapter wireless driver, Broadcom Corporation).

Google query: Broadcom Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

MacBook Air, Windows 7, BSOD caused by WiFi adaptor

Posted on Mar 20, 2014 1:05 PM

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