CGray16
Level 1 (4 points)
Mac OS X

Q: Messages crashing

Hey guys! Recently my iMessages on iMac have been crashing. I try to open system preferences and it crashes. I noticed that people on here have had similar issues and I have followed the comments to try and fix the issue but nothing has worked. Can anyone help?

iMac, OS X Yosemite (10.10.5)

Posted on Aug 26, 2016 6:23 AM

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CGray16

Q: Messages crashing

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  • by Eric Root,

    Eric Root Eric Root Aug 26, 2016 8:14 AM in response to CGray16
    Level 9 (69,599 points)
    iTunes
    Aug 26, 2016 8:14 AM in response to CGray16

    Messages and System Preferences are both crashing?

     

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 26, 2016 12:36 PM in response to CGray16
    Level 9 (72,957 points)
    Applications
    Aug 26, 2016 12:36 PM in response to CGray16

    Humm,

     

    I read that as "I tired System Preferences and Messages crashed".

     

    Try this How to Reset NVRAM on your Mac - Apple Support

     

     

    3Sigcopy2.png

    8:36 pm      Friday; August 26, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
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