iPhone
Q: Defective Earpods
I have never used my ear pods and right out of the package one of the ear speakers does not work. I refuse to pay 29.99 for another pair. I am consistently running into problems with these things. Is there anyway I can have them replaced?
iPhone 6s, iOS 9.3.5, earpods
Posted on Aug 26, 2016 10:18 AM
by Jonathan UK,Apple recommended
Apple Watch
Hi
The included EarPods are covered under Apple's One-Year Limited Warranty.
Contact Apple Support (mail-in service may be available) or make a Genius Bar reservation for assistance:
- Contact - Official Apple Support
- https://twitter.com/applesupport
- http://www.apple.com/retail/geniusbar/
I'm afraid that no-one here can tell you what Apple will decide (you are not talking to Apple here - this is a user-based community).
Posted on Aug 26, 2016 10:21 AM