carbrimun

Q: iTunes tells me my iPod classic is no longer authorised on my computer, how can I reauthorise it

IiTunes tells me my ipod classic is no longer authorised on my computer, how can I reauthorise it.

iPod classic (120 GB), Windows 10

Posted on Aug 26, 2016 10:14 AM

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Q: iTunes tells me my iPod classic is no longer authorised on my computer, how can I reauthorise it

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Aug 26, 2016 1:17 PM in response to carbrimun
    Level 8 (38,166 points)
    Mac OS X
    Aug 26, 2016 1:17 PM in response to carbrimun

    iPods (that are not iPod touch) do not need to be authorized, so if you are getting an error message that says something about "no longer authorized" (when syncing iPod), it may be related to your current computer not being authorized with your Apple ID (iTunes Store account).  Therefore, you can no longer sync content purchased from the iTunes Store, IF that content uses DRM (copy protection). 

     

    The command to Authorize This Computer is in iTunes, in the menu bar under Account -> Authorizations.

     

    If the problem is something else, please post back with additional details about your situation.

  • by carbrimun,

    carbrimun carbrimun Aug 28, 2016 11:05 AM in response to Kenichi Watanabe
    Level 1 (8 points)
    iPod
    Aug 28, 2016 11:05 AM in response to Kenichi Watanabe

    Thanks, the computer is authorised so that's not the problem, I deauthorised and then reauthorised but am still getting the same message. I can see my other two devices in my account, but the iPod is no longer there. I have an iPod classiC. I have no idea how to get my computer to accept the iPod.

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Aug 28, 2016 11:23 AM in response to carbrimun
    Level 8 (38,166 points)
    Mac OS X
    Aug 28, 2016 11:23 AM in response to carbrimun

    An iPod (that is not an iPod touch) would not appear on a list of authorized devices for an Apple ID.  It's just the computer that syncs the iPod that needs to be authorized.  The iPod itself is not authorized with any Apple ID (except for iPod touch which is treated like an iPhone or iPad).

     

    Is it possible you used a different Apple ID to purchase content (with DRM) that iTunes is attempting to sync to your iPod?  Like an old Apple ID, or an Apple ID of a family member with whom you share content.  If so, you need use the Authorize This Computer command again, and this time enter the old (or other) Apple ID and its password.  A computer can be authorized with multiple Apple IDs. 

     

    If you're not sure, does the error message identify the songs (or other media) that cannot be synced?  If so, find one of those items in your iTunes library, right-click it, and Get Info.  In the Info window File tab, it should show you the Apple ID used to make the purchase (purchased by).