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Q: Final Cut Pro X export Video audio Won't Play on iPhone

I exported a video Final Cut Pro X, the video plays fine on all other devices except when I play it on iphone 6. The audio ( voices track) wont play but the background music plays perfectly. I have tried other iphones and got the same results. Has anyone else ran into this issue ?

MacBook Pro (Retina, 13-inch, Mid 2014), OS X El Capitan (10.11.6)

Posted on Aug 26, 2016 9:17 AM

by WebLacy,Solvedanswer
WebLacy WebLacy
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Video
A:

Thanks, after you said " mixed properly in FCPX to a stereo pair", I did some research and figured out I need to switch my voices track in the audio inspector to Dual Mono, instead of stereo and turn one off the dual tracks off to allow the vocals to come through.

Posted on Aug 27, 2016 8:18 AM

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Q: Final Cut Pro X export Video audio Won't Play on iPhone

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  • by BenB,

    BenB BenB Aug 26, 2016 11:14 AM in response to WebLacy
    Level 6 (9,816 points)
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    Aug 26, 2016 11:14 AM in response to WebLacy

    What settings did you use to export it?

    How long of a video is it?

  • by WebLacy,

    WebLacy WebLacy Aug 26, 2016 12:25 PM in response to BenB
    Level 1 (4 points)
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    Aug 26, 2016 12:25 PM in response to BenB

    Apple Device and the video is 43 seconds

  • by David Bogie Chq-1,

    David Bogie Chq-1 David Bogie Chq-1 Aug 26, 2016 1:07 PM in response to WebLacy
    Level 7 (25,772 points)
    Video
    Aug 26, 2016 1:07 PM in response to WebLacy

    Are you listening through the phone's speaker or headphones?

     

    If your many tracks have been mixed properly in FCPX to a stereo pair, you should hear everything on the phone. That is, the phone has no way of separating the music from the voices unless they're on separate channels and, for some reason, only one channel is playing on the phone.

     

    You might actually get more help on the iPhone6 forum although that place tends to saturated with Apple non-fans complaining about obscure stuff.

  • by WebLacy,Solvedanswer

    WebLacy WebLacy Aug 27, 2016 8:18 AM in response to David Bogie Chq-1
    Level 1 (4 points)
    Video
    Aug 27, 2016 8:18 AM in response to David Bogie Chq-1

    Thanks, after you said " mixed properly in FCPX to a stereo pair", I did some research and figured out I need to switch my voices track in the audio inspector to Dual Mono, instead of stereo and turn one off the dual tracks off to allow the vocals to come through.