HT201238: iCloud storage plans and pricing

Learn about iCloud storage plans and pricing
Mmjma

Q: I want to cancel my storage upgrade

I Have tried several times to cancel my upgrade of storage.  I have been paying $.99 a month. I have no need for it please cancel it

iPad 2 Wi-Fi + 3G, iOS 9.3.5

Posted on Aug 27, 2016 3:56 AM

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Q: I want to cancel my storage upgrade

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  • by Roger Wilmut1,Apple recommended

    Roger Wilmut1 Roger Wilmut1 Aug 27, 2016 4:01 AM in response to Mmjma
    Level 9 (77,925 points)
    iTunes
    Aug 27, 2016 4:01 AM in response to Mmjma

    This is a user to user forum: no-one here can take direct action. This Apple Help page tells you how to cancel your upgrade as from the next subscription date:

     

    iCloud storage upgrades and downgrades - Apple Support

     

    If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More', then 'iCloud', then 'Account and Setup', then 'Troubleshooting iCloud account issues'. Then click 'No thanks. Continue' to be offered contact methods. If this doesn't help, then since payments are handled by the iTunes Store you could try their Support. Go to https://getsupport.apple.com . Click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.