Q: I want to cancel my storage upgrade
I Have tried several times to cancel my upgrade of storage. I have been paying $.99 a month. I have no need for it please cancel it
iPad 2 Wi-Fi + 3G, iOS 9.3.5
Posted on Aug 27, 2016 3:56 AM
This is a user to user forum: no-one here can take direct action. This Apple Help page tells you how to cancel your upgrade as from the next subscription date:
iCloud storage upgrades and downgrades - Apple Support
If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More', then 'iCloud', then 'Account and Setup', then 'Troubleshooting iCloud account issues'. Then click 'No thanks. Continue' to be offered contact methods. If this doesn't help, then since payments are handled by the iTunes Store you could try their Support. Go to https://getsupport.apple.com . Click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.
Posted on Aug 27, 2016 4:01 AM