Q: iPhone 5 Carrier Not Avaiable

im despair with my problem, i've got iphone since 2015. its fine and i often reset all setting if i got problem, but this time its disaster. i reset all setting and then i can't use my celullar data, its say LTE, and i can't change it to 3g/EDGE(because my SIM its not LTE yet). please someone helpme with this issue? should i upgrade my ios?, mine is ios 8.4 and i liked it, its fast,

anybody?

Posted on Aug 27, 2016 6:58 AM

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Q: iPhone 5 Carrier Not Avaiable

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by Ulexes138,

Ulexes138 Aug 28, 2016 10:29 AM in response to masmul
Community Specialists

Aug 28, 2016 10:29 AM in response to masmul

Hello masmul,

Thanks for reaching out to the Apple Support Community. I know how important it is to be able to rely on your phone day to day, and I'd like to help as best I can.

Your instincts are correct; updating your iOS version to 9.3.5 would be a great place to start as the latest version of iOS will include network setting updates, bug fixes, new features, and is compatible with your iPhone 5.

You may wish to back up your data before updating. Have a look at these articles to back up and update your phone:
How to back up your iPhone, iPad, and iPod touch
Update the iOS software on your iPhone, iPad, or iPod touch
If you run unto any further trouble, or have any other questions, please reach out again. The whole community is here to help.
-Best regards
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by Ulexes138,

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