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Sep 27, 2016 2:38 PM in response to pilot400by Nolo in Texas,You'll find that A LOT of people have this problem. A quick google search will reveal that many of us are pulling out our hair wondering why this hasn't been solved.
The solutions proposed in ALL chains of responses do not work for me. (eg. hard reset, delete mail account and reinstall, turn off iCloud email, etc). This is maddening. Opening PDFs is a basic necessity for the business user. This is an unacceptable defect. I'm thinking about throwing this phone (6s+) away and getting an android.
This problem persists on my iPhone; not on my iPad or my mac. Why?!?!?!