Q: Faulty iphone charging cable- replacement requested
Dear Sir / Ma'am
I just bought an apple iphone 4 week ago and it's charging wire has come out- leaving the current carrying wire naked.
The children at home are susceptible to electric shock.
I request you to give solution which service center should i visit in delhi (India) that can replace my charging wire.
with regards!
Anil Shreeram
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Message was edited by: ANIL SHREERAM
<Persona Information Edited by Host>
iPhone 5s, iOS 9.3.4, null
Posted on Aug 26, 2016 12:41 AM
Hi
The included Lightning to USB cable is covered (along with your iPhone) against defects in materials and workmanship under Apple's One-Year Limited Warranty.
Contact Apple Support and arrange for your cable to be inspected by an Apple Authorised Service Provider in India:
Note that the warranty does not cover accidental damage, nor does it cover damage caused by misuse or using the cable outside Apple's guidelines.
Apple's handling instructions for your Lightning to USB Cable include:
"Certain usage patterns can contribute to the fraying or breaking of cables. The Lightning to USB Cable, like any other metal wire or cable, is subject to becoming weak or brittle if repeatedly bent in the same spot. Aim for gentle curves instead of angles in the cable. Regularly inspect the cable and connector for any kinks, breaks, bends, or other damage. Should you find any such damage, discontinue use of the Lightning to USB Cable."
http://help.apple.com/iphone/9/#/iphbbe12ba1
"When you unplug a cable from your product, a power source, or an AC adapter, hold on to the connector at the end of the cable."
Using Apple power adapters, cables, and duckheads with Apple products - Apple Support
Posted on Aug 26, 2016 1:55 AM