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Jonathonh

Q: icloud system preferences wont load?! on my mac - I need it to sort out my hotmail password which is preventing my computer talking to icloud

I'm using El Capitan 10.11.6 - when I go onto the web my screen throws up a window telling me that it has a problem with my Hotmail password (I stopped using hotmail when I logged onto Outlook months ago).  The password problem is preventing my computing from synchronising date (particularly photos and diary) with icloud and (not being a tecchie) I've no idea how to resolve this.

I've tried to load in icloud preferences but am constantly met with an error message.  Very frustrated.

MacBook Pro (13-inch Early 2011), iOS 9.3.5, El Capitan Version 10.11.6

Posted on Aug 27, 2016 6:02 AM

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