huskeratheart
Level 1
(4 points)
Q: Keyboard attached with USB not recognized at startup
When I power on my iMac it does not recognize the keyboard plugged in with a cable. It starts looking for a Bluetooth connection and doesn't find on so the system will not allow me to complete login since keyboard not recognized. The keyboard is 5 years old and has worked fine until this week. Settings have not been changed Could the keyboard be broken or need replaced? I was able to connect with the bluetooth keyboard the iMac came with and it woks but I prefer the larger keyboard with the number pad etc.
Thanks
iMac (21.5-inch, Late 2012)
Eric Root
Level 9
(69,640 points)
Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time.
Try a SMC reset. The article covers when this is required, but doing this will not affect anything.
