Q: iMac is booting painfully slowly
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Aug 26, 2016 9:01 AMby JimmyCMPIT,Helpfulshut down
disconnect all external devices
boot into safe mode
Try safe mode if your Mac doesn't finish starting up - Apple Support
then reboot normally without the devices
if the problem persists it could be 3rd party software such as a utility, a mac AV solution, or the hard drive needs to be replaced. For the first two it is recommend you uninstall these products using the method described by the developers on their websites as dragging to trash does not uninstall these types of programs.
[edit] in the event the drive is failing see the recommendations in the post above this and consider replacing the drive
https://eshop.macsales.com/shop/ssd/owc/imac-27-inch/late-2013-late-2015
Otherwise you may post an etrecheck report for further analysis
www.etrecheck.com
also you may wish to change your profile, the iMac nor any Mac computer runs iOS which is for smart devices, it helps if you have your current version of OS X when asking questions. This can be obtained from >About this Mac
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Aug 26, 2016 1:40 PMby Old Toad,Download and run Etrecheck. Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here (and recommended by Apple Support personnel) in the ASC to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
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Aug 26, 2016 6:20 PMby SirGreg,Thanks guys, I appreciate the help for a n00b. Here is the EtreCheck report:
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-27 08:14:36
Download EtreCheck from https://etrecheck.com
Runtime 8:38
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Computer is too slow
Description:
Restart is very, very slow.
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3.4 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
NVIDIA GeForce GTX 775M - VRAM: 2048 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 (15G31) - Time since boot: about 13 hours
APPLE HDD WD10EZES-40UFAA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
[redacted]'s iMac (disk0s2) / : 999.35 GB (68.57 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Seagate BUP Slim BK 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Zeke (disk1s2) /Volumes/Zeke : 999.86 GB (60.26 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Logitech USB-PS/2 Optical Mouse
Apple Inc. Apple Keyboard
Apple Inc. thunderbolt_bus
/etc/hosts - Count: 15
Mac App Store and identified developers
~/Library/LaunchAgents/com.spigot.ApplicationManager.plist
One adware file found. [Remove]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6 - 2016-08-20) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.31 - SDK 10.6 - 2016-08-20) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.6 - 2016-08-20) [Support]
[not loaded] com.silex.driver.sxuptp (1.5.1 - 2016-08-20) [Support]
[not loaded] com.sony.filesystem.prodisc_fs (2.3.0 - 2016-08-20) [Support]
[not loaded] com.sony.protocol.prodisc (2.3.0 - 2016-08-20) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.31 - SDK 10.6 - 2015-03-02) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.31 - SDK 10.6 - 2015-03-02) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.31 - SDK 10.5 - 2015-03-02) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.31 - SDK 10.6 - 2015-03-02) [Support]
[not loaded] 7 Apple tasks
[loaded] 152 Apple tasks
[running] 79 Apple tasks
[not loaded] 45 Apple tasks
[loaded] 158 Apple tasks
[running] 88 Apple tasks
[running] com.Affinegy.InstaLANa.plist (2012-02-23) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-09-21) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2012-08-23) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[not loaded] com.oracle.java.Java-Updater.plist [Support]
[running] org.chromium.chromoting.plist (2016-06-21) [Support]
[loaded] com.adobe.SwitchBoard.plist (2012-08-23) [Support]
[failed] com.adobe.fpsaud.plist (2016-04-16) [Support]
[loaded] com.apple.aelwriter.plist (2011-09-18)
[running] com.apple.qmaster.qmasterd.plist (2010-08-26)
[loaded] com.google.keystone.daemon.plist (2016-07-12) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] net.witopia.WiTopiaHelper.plist (2015-09-22) [Support]
[loaded] com.bittorrent.uTorrent.plist (2016-08-21)
[running] com.spigot.ApplicationManager.plist (2016-08-21) Adware! [Remove]
~/Library/Application Support/Spigot/ApplicationManager
[running] ws.agile.1PasswordAgent.plist (2013-10-10) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
HimmelBar Application Hidden (/Applications/HimmelBar.app)
iTunesMenu Application Hidden (/Applications/iTunesMenu.app)
Google Drive Application (/Applications/Google Drive.app)
Air Video Server HD Application Hidden (/Applications/Air Video Server HD.app)
Dropbox Application (/Applications/Dropbox.app)
uTorrent Application (/Applications/uTorrent.app)
DirectorShockwave: 12.0.0r112 - SDK 10.6 (2013-10-10) [Support]
nplastpass: 3.1.21 (2014-09-09) [Support]
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]
Google Earth Web Plug-in: 6.0 (2013-10-10) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-09)
Flip4Mac WMV Plugin: 2.3.8.1 (2013-10-10) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-21) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-23) [Support]
Silverlight: 4.0.51204.0 (2013-10-10) [Support]
QuickTime Plugin: 7.7.3 (2016-07-09)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-23) Outdated! Update
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-10-10)
SharePointBrowserPlugin: 14.1.2 (2013-10-10) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.7 (2013-10-23) Check version
LastPass - LastPass - https://lastpass.com (2014-11-19)
DVCPROHDAudio: 1.3.2 (2013-10-10)
remoting_host_prefpane (2016-07-13) [Support]
Flash Player (2016-04-16) [Support]
Flip4Mac WMV (2013-10-10) [Support]
Growl (2013-10-10) [Support]
Perian (2013-10-10) [Support]
Time Machine not configured!
6% iTunes
4% WindowServer
2% kernel_task
0% fontd
0% iTunesMenu
3.14 GB Google Chrome Helper(16)
652 MB kernel_task
319 MB Google Chrome
213 MB Tweetbot
213 MB mdworker(8)
41 MB Free RAM
7.96 GB Used RAM (2.09 GB Cached)
162 MB Swap Used
Aug 27, 2016, 08:05:12 AM /Library/Logs/DiagnosticReports/iTunes_2016-08-27-080512_[redacted].hang
/Applications/iTunes.app/Contents/MacOS/iTunes
Aug 26, 2016, 06:42:55 PM Self test - passed
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Aug 26, 2016 6:42 PMby FishingAddict,You have several problems including some malware.
Start by ejecting and disconnecting your seagate external until your other issues are resolved.
Then, remove:
Adware: ⓘ
~/Library/LaunchAgents/com.spigot.ApplicationManager.plist
One adware file found. [Remove]
Then remove:
uTorrent
DirectorShockwave
Flip4Mac WMV Plugin
Silverlight
googletalkbrowserplugin
Perian
Lastly, watch the available disk space on your primary hard drive. It's getting a little tight.
Reboot, check performance, then repost another check.
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Aug 27, 2016 10:42 AMby SirGreg,Thanks very much FishingAddict - did what you suggested and the machine is definitely running faster now. Not sure what most of those files did, but I guess they weren't necessary. I'd say about 3-4 minutes to be up to full speed now. Here are the results:
Also - primary disk has 70GB free - that's getting a little tight?
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-28 00:38:28
Download EtreCheck from https://etrecheck.com
Runtime 2:33
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3.4 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
NVIDIA GeForce GTX 775M - VRAM: 2048 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
APPLE HDD WD10EZES-40UFAA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
[redacted]'s iMac (disk0s2) / : 999.35 GB (69.93 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Logitech USB-PS/2 Optical Mouse
Apple Inc. Apple Keyboard
Apple Inc. thunderbolt_bus
/etc/hosts - Count: 15
Mac App Store and identified developers
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.31 - SDK 10.6 - 2015-06-23) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.31 - SDK 10.6 - 2015-06-23) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.31 - SDK 10.6 - 2015-06-23) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.31 - SDK 10.5 - 2015-06-23) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.31 - SDK 10.6 - 2015-06-23) [Support]
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4 - 2013-10-10) [Support]
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6 - 2013-10-10) [Support]
[not loaded] com.roxio.TDIXController (2.0 - 2013-10-10) [Support]
/Library/Application Support/WiTopia
[not loaded] com.viscosityvpn.Viscosity.tap (1.2 - 2015-09-22) [Support]
[not loaded] com.viscosityvpn.Viscosity.tun (1.2 - 2015-09-22) [Support]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6 - 2016-08-20) [Support]
[not loaded] com.silex.driver.sxuptp (1.5.1 - 2016-08-20) [Support]
[not loaded] com.sony.filesystem.prodisc_fs (2.3.0 - 2016-08-20) [Support]
[not loaded] com.sony.protocol.prodisc (2.3.0 - 2016-08-20) [Support]
[not loaded] 7 Apple tasks
[loaded] 161 Apple tasks
[running] 70 Apple tasks
[not loaded] 45 Apple tasks
[loaded] 163 Apple tasks
[running] 83 Apple tasks
[running] com.Affinegy.InstaLANa.plist (2012-02-23) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-09-21) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2012-08-23) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[not loaded] com.oracle.java.Java-Updater.plist [Support]
[running] org.chromium.chromoting.plist (2016-06-21) [Support]
[loaded] com.adobe.SwitchBoard.plist (2012-08-23) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-16) [Support]
[loaded] com.apple.aelwriter.plist (2011-09-18)
[running] com.apple.qmaster.qmasterd.plist (2010-08-26)
[loaded] com.google.keystone.daemon.plist (2016-07-12) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] net.witopia.WiTopiaHelper.plist (2015-09-22) [Support]
[loaded] com.bittorrent.uTorrent.plist (2016-08-21)
[running] ws.agile.1PasswordAgent.plist (2013-10-10) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
HimmelBar Application Hidden (/Applications/HimmelBar.app)
iTunesMenu Application Hidden (/Applications/iTunesMenu.app)
Google Drive Application (/Applications/Google Drive.app)
Air Video Server HD Application Hidden (/Applications/Air Video Server HD.app)
Dropbox Application (/Applications/Dropbox.app)
StartAgent SMLoginItem (/Applications/CalendarFree.app/Contents/Library/LoginItems/StartAgent.app)
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]
nplastpass: 3.1.21 (2014-09-09) [Support]
Google Earth Web Plug-in: 6.0 (2013-10-10) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-09)
Flip4Mac WMV Plugin: 2.3.8.1 (2013-10-10) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-21) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-23) [Support]
QuickTime Plugin: 7.7.3 (2016-07-09)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-23) Outdated! Update
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-10-10)
SharePointBrowserPlugin: 14.1.2 (2013-10-10) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.7 (2013-10-23) Check version
LastPass - LastPass - https://lastpass.com (2014-11-19)
DVCPROHDAudio: 1.3.2 (2013-10-10)
remoting_host_prefpane (2016-07-13) [Support]
Flash Player (2016-04-16) [Support]
Flip4Mac WMV (2013-10-10) [Support]
Growl (2013-10-10) [Support]
Time Machine not configured!
10% mds_stores
5% Google Chrome Helper(14)
3% WindowServer
2% kernel_task
1% Google Chrome
2.29 GB Google Chrome Helper(14)
668 MB kernel_task
451 MB softwareupdated
246 MB mds_stores
229 MB Google Chrome
1.92 GB Free RAM
6.08 GB Used RAM (2.71 GB Cached)
0 B Swap Used
Aug 28, 2016, 12:30:13 AM Self test - passed
Aug 27, 2016, 08:05:12 AM /Library/Logs/DiagnosticReports/iTunes_2016-08-27-080512_[redacted].hang
/Applications/iTunes.app/Contents/MacOS/iTunes
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Aug 27, 2016 1:17 PMby FishingAddict,Remove:
"com.Affinegy.InstaLANa.plist" from /Library/LaunchAgents
"com.bittorrent.uTorrent.plist" from ~/Library/LaunchAgents
Uninstall:
WiTopia (using their uninstaller or download their latest version and reinstall)
Java (if you don't absolutely need Java then by all means remove it completely from your Mac https://www.java.com/en/download/help/mac_uninstall_java.xml)
Remove:
Flip4Mac WMV Plugin (this is no longer supported and is a security threat)
All versions of Flash Player (yours is outdated and any version is a security threat)
Instal:
VLC Player (as a replacement for the former Flip4Mac and Perian)
Then reboot and see how it runs.
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Aug 27, 2016 7:29 PMby SirGreg,Thank you again, sir. About 1:30 now to restart...still about 4:00 until things start working without much lag, which is much better than yesterday. Thanks for your help. Here's another run with EtreCheck in case you're curious.
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-28 09:29:05
Download EtreCheck from https://etrecheck.com
Runtime 2:35
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3.4 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
NVIDIA GeForce GTX 775M - VRAM: 2048 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
APPLE HDD WD10EZES-40UFAA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
[redacted]'s iMac (disk0s2) / : 999.35 GB (70.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Logitech USB-PS/2 Optical Mouse
Apple Inc. Apple Keyboard
Apple Inc. iPhone
Apple Inc. thunderbolt_bus
/etc/hosts - Count: 15
Mac App Store and identified developers
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.31 - SDK 10.6 - 2015-06-23) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.31 - SDK 10.6 - 2015-06-23) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.31 - SDK 10.6 - 2015-06-23) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.31 - SDK 10.5 - 2015-06-23) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.31 - SDK 10.6 - 2015-06-23) [Support]
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4 - 2013-10-10) [Support]
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6 - 2013-10-10) [Support]
[not loaded] com.roxio.TDIXController (2.0 - 2013-10-10) [Support]
/Library/Application Support/WiTopia
[not loaded] com.viscosityvpn.Viscosity.tap (1.2 - 2015-09-22) [Support]
[not loaded] com.viscosityvpn.Viscosity.tun (1.2 - 2015-09-22) [Support]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6 - 2016-08-20) [Support]
[not loaded] com.silex.driver.sxuptp (1.5.1 - 2016-08-20) [Support]
[not loaded] com.sony.filesystem.prodisc_fs (2.3.0 - 2016-08-20) [Support]
[not loaded] com.sony.protocol.prodisc (2.3.0 - 2016-08-20) [Support]
[not loaded] 7 Apple tasks
[loaded] 159 Apple tasks
[running] 72 Apple tasks
[not loaded] 45 Apple tasks
[loaded] 164 Apple tasks
[running] 82 Apple tasks
[running] com.Affinegy.InstaLANa.plist (2012-02-23) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-09-21) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2012-08-23) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[not loaded] com.oracle.java.Java-Updater.plist [Support]
[running] org.chromium.chromoting.plist (2016-06-21) [Support]
[loaded] com.adobe.SwitchBoard.plist (2012-08-23) [Support]
[loaded] com.apple.aelwriter.plist (2011-09-18)
[running] com.apple.qmaster.qmasterd.plist (2010-08-26)
[loaded] com.google.keystone.daemon.plist (2016-07-12) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] net.witopia.WiTopiaHelper.plist (2015-09-22) [Support]
[loaded] com.bittorrent.uTorrent.plist (2016-08-21)
[running] ws.agile.1PasswordAgent.plist (2013-10-10) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
HimmelBar Application Hidden (/Applications/HimmelBar.app)
iTunesMenu Application Hidden (/Applications/iTunesMenu.app)
Google Drive Application (/Applications/Google Drive.app)
Air Video Server HD Application Hidden (/Applications/Air Video Server HD.app)
Dropbox Application (/Applications/Dropbox.app)
StartAgent SMLoginItem (/Applications/CalendarFree.app/Contents/Library/LoginItems/StartAgent.app)
Flip4Mac WMV Plugin: 2.3.8.1 (2013-10-10) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-21) [Support]
QuickTime Plugin: 7.7.3 (2016-07-09)
Default Browser: 601 - SDK 10.11 (2016-07-09)
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]
SharePointBrowserPlugin: 14.1.2 (2013-10-10) [Support]
nplastpass: 3.1.21 (2014-09-09) [Support]
Google Earth Web Plug-in: 6.0 (2013-10-10) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-10-10)
LastPass - LastPass - https://lastpass.com (2014-11-19)
DVCPROHDAudio: 1.3.2 (2013-10-10)
remoting_host_prefpane (2016-07-13) [Support]
Growl (2013-10-10) [Support]
Time Machine not configured!
3% WindowServer
1% kernel_task
1% fontd
0% blued
0% Google Chrome Helper(14)
1.88 GB Google Chrome Helper(14)
748 MB kernel_task
336 MB mdworker(17)
270 MB mds_stores
213 MB Google Chrome
2.18 GB Free RAM
5.82 GB Used RAM (3.00 GB Cached)
0 B Swap Used
Aug 28, 2016, 09:16:57 AM Self test - passed
Aug 27, 2016, 08:05:12 AM /Library/Logs/DiagnosticReports/iTunes_2016-08-27-080512_[redacted].hang
/Applications/iTunes.app/Contents/MacOS/iTunes
-
Aug 27, 2016 8:37 PMby FishingAddict,Ok, there are still a few things left and your Mac is clearly still not booting as it should.
1) Check your hosts file by executing the following in Terminal:
cat /etc/hosts
It should return the following. If there are any differences in yours let us know.
## # Host Database # # localhost is used to configure the loopback interface # when the system is booting. Do not change this entry. ## 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost
2) If you have not already, make sure you have a good backup before proceeding as we are going to remove the remnants of some old installations
3) Copy each of the following, paste into Terminal.app one at a time, hit enter between each. You will need to be prompted to enter your password after running the first command:
sudo rm /Library/LaunchAgents/com.Affinegy.InstaLANa.plist
sudo rm /Library/LaunchDaemons/net.witopia.WiTopiaHelper.plist
sudo rm ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist
4) Remove the Kies.app by downloading the latest installer (http://www.samsung.com/uk/support/usefulsoftware/KIES/), mounting the .dmg file, and then run the "Uninstall" app.
5) Then reboot and lets see if that clears it all up.
-
Aug 28, 2016 12:05 AMby SirGreg,Okay, done and done. Still taking 4 minutes or so to get up and running.
This was what I got when executed cat /etc/hosts. It's the same as yours up to the part where it reveals the fact that I'm a dirty cheapskate and have an unregistered Adobe program on my computer. If that's the cause of all the delays, I think I'll have to live with it. Another pass by EntreCheck is pasted below that.
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
# Block Adobe Activation
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 hl2rcv.adobe.com
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-28 14:01:58
Download EtreCheck from https://etrecheck.com
Runtime 2:27
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3.4 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
NVIDIA GeForce GTX 775M - VRAM: 2048 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
APPLE HDD WD10EZES-40UFAA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
[redacted]'s iMac (disk0s2) / : 999.35 GB (75.79 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Seagate BUP Slim BK 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Zeke (disk1s2) <not mounted> : 999.86 GB
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Logitech USB-PS/2 Optical Mouse
Apple Inc. Apple Keyboard
Apple Inc. thunderbolt_bus
/etc/hosts - Count: 15
Mac App Store and identified developers
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4 - 2013-10-10) [Support]
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6 - 2013-10-10) [Support]
[not loaded] com.roxio.TDIXController (2.0 - 2013-10-10) [Support]
/Library/Application Support/WiTopia
[not loaded] com.viscosityvpn.Viscosity.tap (1.2 - 2015-09-22) [Support]
[not loaded] com.viscosityvpn.Viscosity.tun (1.2 - 2015-09-22) [Support]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6 - 2016-08-28) [Support]
[not loaded] com.silex.driver.sxuptp (1.5.1 - 2016-08-28) [Support]
[not loaded] com.sony.filesystem.prodisc_fs (2.3.0 - 2016-08-28) [Support]
[not loaded] com.sony.protocol.prodisc (2.3.0 - 2016-08-28) [Support]
[not loaded] 7 Apple tasks
[loaded] 163 Apple tasks
[running] 68 Apple tasks
[not loaded] 45 Apple tasks
[loaded] 163 Apple tasks
[running] 83 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-09-21) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2012-08-23) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[not loaded] com.oracle.java.Java-Updater.plist [Support]
[running] org.chromium.chromoting.plist (2016-06-21) [Support]
[loaded] com.adobe.SwitchBoard.plist (2012-08-23) [Support]
[loaded] com.apple.aelwriter.plist (2011-09-18)
[running] com.apple.qmaster.qmasterd.plist (2010-08-26)
[loaded] com.google.keystone.daemon.plist (2016-07-12) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] ws.agile.1PasswordAgent.plist (2013-10-10) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
HimmelBar Application Hidden (/Applications/HimmelBar.app)
iTunesMenu Application Hidden (/Applications/iTunesMenu.app)
Google Drive Application (/Applications/Google Drive.app)
Air Video Server HD Application Hidden (/Applications/Air Video Server HD.app)
Dropbox Application (/Applications/Dropbox.app)
StartAgent SMLoginItem (/Applications/CalendarFree.app/Contents/Library/LoginItems/StartAgent.app)
Flip4Mac WMV Plugin: 2.3.8.1 (2013-10-10) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-21) [Support]
QuickTime Plugin: 7.7.3 (2016-07-09)
Default Browser: 601 - SDK 10.11 (2016-07-09)
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]
SharePointBrowserPlugin: 14.1.2 (2013-10-10) [Support]
nplastpass: 3.1.21 (2014-09-09) [Support]
Google Earth Web Plug-in: 6.0 (2013-10-10) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-10-10)
LastPass - LastPass - https://lastpass.com (2014-11-19)
DVCPROHDAudio: 1.3.2 (2013-10-10)
remoting_host_prefpane (2016-07-13) [Support]
Growl (2013-10-10) [Support]
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Greg's iMac: Disk size: 999.35 GB Disk used: 923.55 GB
Destinations:
Zeke [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 923.55 GB X 3)
3% WindowServer
1% fontd
1% Google Chrome Helper(13)
1% kernel_task
0% Google Chrome
1.67 GB Google Chrome Helper(13)
645 MB kernel_task
352 MB mds_stores
246 MB Google Chrome
180 MB Google Drive
2.69 GB Free RAM
5.30 GB Used RAM (2.70 GB Cached)
0 B Swap Used
Aug 28, 2016, 01:52:36 PM Self test - passed
Aug 27, 2016, 08:05:12 AM /Library/Logs/DiagnosticReports/iTunes_2016-08-27-080512_[redacted].hang
/Applications/iTunes.app/Contents/MacOS/iTunes
-
Aug 28, 2016 11:25 AMby FishingAddict,You may want to try disabling all of these user login items in "System Preferences" > "Users & Groups" > "Login Items":
HimmelBar Application Hidden (/Applications/HimmelBar.app)
Google Drive Application (/Applications/Google Drive.app)
Air Video Server HD Application Hidden (/Applications/Air Video Server HD.app)
Dropbox Application (/Applications/Dropbox.app)
StartAgent SMLoginItem (/Applications/CalendarFree.app/Contents/Library/LoginItems/StartAgent.app)
Disable them all, reboot, and see if the problem goes away. If it does, then only enable one at a time between reboots until you find the culprit.
I personally found that Google Drive is a major performance problem on my past Macs and no longer use it (just use the web interface instead). In the case of all of these startup items, either remove them if you don't absolutely need them, or download and install the latest version directly from the developer's website. I've never heard of HimmelBar, Air Video Server HD, or StartAgent so I would be cautious with those unless you know their trustworthiness.
