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All replies
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Helpful answers
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Aug 26, 2016 7:08 AM in response to Eric Rootby Nicolas Junod,Eric Root,
Your advice above on Aug 23rd to dump the CACHE and COOKIES folders turned out not only to be helpful but just excellent for this freeze on wake issue.
I also reconfigured my Time Machine back up disk to accept way more space and reset the hibernation values back to what they should be.
All this with the result that (1) my Mac starts much smoother and (2) I've had no more freeze on wake since 3 days.
Thanks again !
Nicolas
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Aug 28, 2016 12:56 AM in response to Nicolas Junodby Nicolas Junod,Eric Root,
Oh well : on the 5th day - this AM when going back to my Mac : spinning orange wheel ... froze again when wanting to wake ! Should I dump the cache and cookies folders again (in both libraries) and/or do you have another idea ?
Thanks,
Nicolas
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Aug 28, 2016 2:37 PM in response to Nicolas Junodby Eric Root,Delete the cache and cookies again.
In a new post, try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
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Aug 28, 2016 4:07 PM in response to Eric Rootby Nicolas Junod,Eric Root,
Thanks. I deleted Cache and Cookies folders, restarted, then downloaded EtreCheck and ran it. Result below :
EtreCheck version : 3.0.2 (306)
Rapport créé le 2016-08-29 00:55:52
Télécharger EtreCheck chez https://etrecheck.com
Runtime 1:49
La vitesse : Excellente
Cliquez sur les liens [L’aide] pour l’assistance avec les produits non-Apple.
Cliquez sur les liens [Les détails] pour plus d'informations sur cette ligne.
Problème :Curseur Arc-en-ciel
Description :
Freeze on wake
Les informations matérielles : ⓘ
iMac (21,5 pouces, fin 2012)
[Les caractéristiques techniques] - [Le guide de l’utilisateur] - [Garantie & service]
iMac - modèle : iMac13,1
1 2.9 GHz Intel Core i5 CPU : 4-core
8 GB RAM Extensible - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Bon - Handoff/Airdrop2 disponible
Wireless: en1: 802.11 a/b/g/n
NVIDIA GeForce GT 650M - VRAM : 512 MB
iMac 1920 x 1080
OS X El Capitan 10.11.6 (15G31) - Temps depuis le démarrage : moins d’une heure
Les informations des disques : ⓘ
APPLE HDD HTS541010A9E662 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <non monté> : 210 Mo
Recovery HD (disk1s3) <non monté> [Restauration] : 650 Mo
Macintosh HD (disk2) / : 1.11 To (789.29 Go libre)
Core Storage: disk0s2 120.99 Go Online
Core Storage: disk1s2 999.35 Go Online
APPLE SSD SM128E disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <non monté> : 210 Mo
Boot OS X (disk0s3) <non monté> : 134 Mo
Macintosh HD (disk2) / : 1.11 To (789.29 Go libre)
Core Storage: disk0s2 120.99 Go Online
Core Storage: disk1s2 999.35 Go Online
C Technologies AB CLX.PayPen
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. iPhone
Les informations Thunderbolt : ⓘ
Apple Inc. thunderbolt_bus
Les fichiers de configuration : ⓘ
/etc/hosts - Nombre : 14
Mac App Store et développeurs identifiés
/Library/Extensions
[engagé] at.obdev.nke.LittleSnitch (3.6.2 - SDK 10.8 - 2016-08-02) [Aide]
Les agents de lancement systèmes : ⓘ
[désengagé] 7 tâches d’Apple
[engagé] 155 tâches d’Apple
[en marche] 76 tâches d’Apple
Les daemons de lancement systèmes : ⓘ
[désengagé] 41 tâches d’Apple
[engagé] 157 tâches d’Apple
[en marche] 93 tâches d’Apple
[échec] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-13) [Aide]
[engagé] com.adobe.CS4ServiceManager.plist (2011-07-24) [Aide]
[engagé] com.google.keystone.agent.plist (2016-07-11) [Aide]
[engagé] com.oracle.java.Java-Updater.plist (2016-06-03) [Aide]
[engagé] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Aide]
[engagé] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Aide]
[engagé] com.adobe.fpsaud.plist (2016-06-29) [Aide]
[engagé] com.apple.installer.osmessagetracing.plist (2016-05-18)
[en marche] com.bombich.ccchelper.plist (2016-06-01) [Aide]
[engagé] com.google.keystone.daemon.plist (2016-07-11) [Aide]
[engagé] com.microsoft.office.licensing.helper.plist (2011-03-10) [Aide]
[engagé] com.oracle.java.Helper-Tool.plist (2016-06-03) [Aide]
[engagé] com.sonos.smbbump.plist (2013-02-16) [Aide]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
RemoteHelper Application Masqué (/Applications/RemoteHelper.app)
CCC User Agent Application (/Applications/Utilities/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
SecuritySpy Application Masqué (/Applications/SecuritySpy.app)
HP Device Monitor SMLoginItem (/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Help ers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)
1Password Helper URL SMLoginItem (/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebi ts.onepassword-osx-helper.app)
FlashPlayer-10.6 : 22.0.0.209 - SDK 10.9 (2016-07-22) [Aide]
QuickTime Plugin : 7.7.3 (2016-07-09)
AdobePDFViewerNPAPI : 15.017.20053 - SDK 10.11 (2016-08-05) [Aide]
AdobePDFViewer : 15.017.20053 - SDK 10.11 (2016-08-05) [Aide]
Flash Player : 22.0.0.209 - SDK 10.9 (2016-07-22) [Aide]
Default Browser : 601 - SDK 10.11 (2016-07-09)
JavaAppletPlugin : Java 8 Update 101 build 13 (2016-08-14) Vérifier la version
Les plug-ins internets pour l’utilisateur : ⓘ
RealPlayer Plugin : Inconnu (2016-06-26) [Aide]
Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-07-24)
Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-07-10)
Les panneaux de préférences tiers : ⓘ
Flash Player (2016-06-29) [Aide]
Java (2016-06-22) [Aide]
Ignorer les fichiers du système : NON
Sauvegardes mobiles : Désactivé
Sauvegarde automatique : OUI
Disques sauvegardés :
Macintosh HD : Taille de disque : 1.11 To Disque utilisé : 322.53 Go
Destinations :
Time Machine [Network]
Taille totale : 3.93 To
Nombre total de sauvegardes : 19
Sauvegarde la plus ancienne : 25.08.16 00:49
Dernière sauvegarde : 29.08.16 00:17
Taille du disque de sauvegarde : Excellent
Taille de sauvegarde 3.93 To > (Taille de disque 1.11 To X 3)
G-Drive TM [Local]
Taille totale : 999.63 Go
Nombre total de sauvegardes : 20
Sauvegarde la plus ancienne : 02.06.16 00:51
Dernière sauvegarde : 25.08.16 16:04
Taille du disque de sauvegarde : Acceptable
Taille de sauvegarde 999.63 Go > (Disque utilisé 322.53 Go X 3)
L’utilisation du CPU par processus : ⓘ
40% SecuritySpy
11% kernel_task
9% iTunes
4% usbmuxd
3% WindowServer
L’utilisation de la RAM par processus : ⓘ
785 Mo kernel_task
385 Mo iTunes
180 Mo mds_stores
180 Mo ocspd
180 Mo mdworker(10)
Les informations de la mémoire virtuelle : ⓘ
3.44 Go RAM Disponible
4.55 Go RAM Utilisée (2.31 Go Cached)
0 o Fichier d’échange utilisé
Les informations du diagnostic : ⓘ
Aug 29, 2016, 12:50:29 AM Auto-examen - succès
Aug 27, 2016, 11:16:42 PM /Library/Logs/DiagnosticReports/Reunion 10_2016-08-27-231642_[expurgé].cpu_resource.diag [Les détails]
/Reunion/Reunion 10.app/Contents/MacOS/Reunion 10
Aug 27, 2016, 01:00:29 AM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2016-08-27-010029_[expurgé].cpu_ resource.diag [Les détails]
/System/Library/CoreServices/SubmitDiagInfo
Thanks,
Nicolas
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Sep 13, 2016 3:59 PM in response to hbieberby BreadmanPA,Thank you for this information. This worked for me. I run Parallels and Windows 10 on my 2013 iMac.; I had Time Machine on but only plugged in the external drive occasionally to back up as a 2nd backup (I heard that external drives that backup can also get infected so it's not a good idea to have the external backup driver plugged in all the time). After reading your post, I turned TM off and have not had this very annoying issue anymore. My theory is that the computer was waking up to backup on TM but not finding an external drive, then froze. Seemed to only happen when I had Windows running though.