iCloud
Q: Downgrading iCloud problem on macbook
Hi, I'm having a problem downgrading my iCloud account from 20gb to the free 5gb via my macbook. I performed these steps: Apple > System Preferences > iCloud > Manage Storage > Change Storage Plan > Downgrade Options.
My current plan is shown as 20gb. When I try to click on "Downgrade to: 5gb", I can then only hit the cancel button at the bottom. The Done/submit button is not highlighted/not clickable. So I have to cancel and I'm brought back to the previous screen. It shows my plan ending on 10/18/16. Do I have to wait till after that date? Please help with step by step instructions. Thks.
MacBook Pro (Retina, 13-inch, Late 2013)
Posted on Aug 28, 2016 8:04 PM