Q: Facetime wants to use your confidential information stored in IDS-AuthToken

This procedure is a diagnostic test. It makes no changes to your data.

I've tested these instructions only with the Safari web browser. That's what I suggest you use, even if your preferred browser is something else.

Please triple-click anywhere in the line below on this page to select it:

ls -@BOaen L*/Keyc* | pbcopy

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing the key combination command-V. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered.

The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.

The Terminal window doesn't show the output. Please don't copy anything from there.

If any personal information appears in the output, anonymize before posting, but don’t remove the context.

Hello I'm facing the same problem.. my FaceTime logged out a couple of days ago and whenever I try to log in I get the same message.. I followed your instructions and this is what I got:

total 304

drwxr-xr-x   5 501  20  -         170 Aug 29 05:40 .

drwx------@ 48 501  20  hidden   1632 Oct 29  2015 ..

  com.apple.FinderInfo    32

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

-r--r--r--   1 501  20  -           0 Oct  2  2015 .fl62323D2F

drwx------   6 501  20  -         204 Oct  2  2015 1B05FA64-C786-52F3-8E7D-D95886CD6BAC

-rw-r--r--@  1 501  20  -      152856 Aug 29 05:40 login.keychain

  com.apple.quarantine    23

a gentle reminder