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Q: iPhoto keeps crashing when I select Information

My iPhoto keeps crashing every time I click on Info. I tried rebuilding the iPhoto Library, but that just made things worse. Now, photos are stored in the wrong events, and things I previously deleted are showing up in the events. I tried creating a new iPhoto Library with a small number of photos, but iPhoto continues to crash when I select Info. I have also rebooted my computer numerous times, but this has no effect.

 

I am using iPhoto 11, version 9.4.3 (720.91). I have a MacBook Pro using OS X Mountain Lion, version 10.8.5. I have 8 GB of memory and 1 TB SSD hard drive.

 

Please let me know any possible steps to remedy the situation.

 

Thank you.

MacBook Pro, OS X Mountain Lion (10.8.5), iPhoto 11, version 9.4.3

Posted on Nov 29, 2015 8:49 AM

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Q: iPhoto keeps crashing when I select Information

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  • by Terence Devlin,

    Terence Devlin Terence Devlin Apr 16, 2016 11:39 PM in response to KutWriteApple
    Level 10 (139,485 points)
    iLife
    Apr 16, 2016 11:39 PM in response to KutWriteApple

    Like I say, nothing like an original insight. Not remotely like an original insight.

  • by Chatterbox23,

    Chatterbox23 Chatterbox23 Jul 16, 2016 7:15 AM in response to léonie
    Level 1 (4 points)
    Jul 16, 2016 7:15 AM in response to léonie

    Thank you sooooooo much for this - you saved me from going insane!

    My iPhoto had been crashing for a while every time and every time I attempted to open "info" - it crashed...

    I could not figure out how to fix it, so I left it alone for a while and didn't use the info tab, but today when I went to import some photos from my phone, the application wouldn't stay open at all.

    I tried running my disk utility, but that didn't work.

    So I googled my problem, found your post, followed your instructions and hey presto! I'm back in business.

    And your post was really specific, someone else posted a similar solution but they did not explain how to find "Show Package Contents" or how to get into to the Application files and the Contents and Resources folders the way you did, so thank you, thank you, thank you!

    Louisa

  • by GrannaSusan,

    GrannaSusan GrannaSusan Aug 28, 2016 8:15 PM in response to léonie
    Level 1 (4 points)
    Aug 28, 2016 8:15 PM in response to léonie

    At first my brain didn't absorb how to get into the iphoto application file.  I now understand to highlight it in Finder > Applications and then do the ctrl-click.   However, before that, these clues about Places being the problem helped me find another workaround.  Here's what I did, and it didn't involve actively deleting files or backing anything up first.

    1. With iphoto open, look for the word "iphoto" in the upper toolbar and click on it.
    2. Click on Preferences

    3. Look for the Gear icon with the word "Advanced" and click on that.

    4. For the "Look up Places" option, instead of the default "Automatically", click on the double arrows on the right side of the box to see the option "Never".  Choose it.

     

    Seems to have solved my crashing problem.    YAY !   Wish I'd girded my loins and focused on this issue months and months ago. 

  • by léonie,

    léonie léonie Aug 29, 2016 12:05 AM in response to GrannaSusan
    Level 10 (105,791 points)
    iCloud
    Aug 29, 2016 12:05 AM in response to GrannaSusan

    Great! It is good to have the confirmation that disabling the Places will stop the crashes. Unfortunately in many cases it is not possible to open the iPhoto Preferences panel, because iPhoto may crash directly on launch, if the Info panel for a photo with a place assigned is open when iPhoto launches.

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