colinb71

Q: jvc  Everio gz-mg360bu

I have an IPad Pro and am trying to transfer video from the camcorder to the IPad and it's not working. Still Images only. Any suggestions?

iPad Pro, iOS 9.3.5

Posted on Aug 29, 2016 7:47 AM

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Q: jvc  Everio gz-mg360bu

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  • by Diana.McCall,Apple recommended

    Diana.McCall Diana.McCall Aug 29, 2016 8:32 AM in response to colinb71
    Level 4 (2,825 points)
    Apple TV
    Aug 29, 2016 8:32 AM in response to colinb71

    Hi. There's some general info here Import photos using Apple camera adapters - Apple Support but you're probably good with that. You may not be using a supported video format, as described here

     

    Video formats supported: H.264 video up to 1080p, 60 frames per second, High Profile level 5.0 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

     

    taken from the specs http://www.apple.com/ipad-pro/specs/