hatimHB

Q: After sleep, unable to log in, some character auto typed by system, tried never sleep, but not working?

After migrating from Yosemite, I am unable to login after IMac has gone to sleep, have to do hard boot up, I have ticked for HD never to sleep, but not able to resolve? Was working perfectly before update to El Captain.

iMac (21.5-inch, Late 2013), OS X El Capitan (10.11.6), El Capitan 10.11.6

Posted on Aug 29, 2016 4:01 AM

Close

Q: After sleep, unable to log in, some character auto typed by system, tried never sleep, but not working?

  • All replies
  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Aug 29, 2016 10:01 AM in response to hatimHB
    Level 9 (69,659 points)
    iTunes
    Aug 29, 2016 10:01 AM in response to hatimHB

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

     

    Safe Mode - About

     

    Safe Mode - Yosemite

     

     

     

    If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information