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Splcgirl

Q: iPhone Backup problem

I want to back up my iPhone but it is not recognized by my computer.

MacBook Pro, Mac OS X (10.7.5)

Posted on Aug 29, 2016 10:01 AM

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Q: iPhone Backup problem

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  • by KiltedTim,

    KiltedTim KiltedTim Aug 29, 2016 10:30 AM in response to Splcgirl
    Level 9 (54,882 points)
    iPhone
    Aug 29, 2016 10:30 AM in response to Splcgirl

    If you have a phone running iOS 9, you will need the current version of iTunes installed on your computer. It requires OS X 10.8.5 or later. It will not work on 10.7.5 as your signature indicates you have currently.