Jesandma

Q: iMac will not "restart"

Hi,

 

When restarting my iMac from the menu option, the menu bar disappears, the desktop icons go away, but the computer never restarts. The mouse remains active, and the software ribbon still pops up when I hover at the bottom of my screen. I've left it for ten minutes with no restart. I am forced to use the power button. Any ideas what could be causing this?

 

Late 2013 iMac 27-inch, latest El Cap.

 

Thanks!

iMac (27-inch, Late 2013), OS X El Capitan (10.11.6)

Posted on Aug 29, 2016 9:43 AM

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Q: iMac will not "restart"

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