Q: Error message -3221
My iTunes account has "lost" all of my music other than those that I have bought through the iTunes store and now will not connect, download album artwork etc as an "unknown error -3221" message appears. Any ideas on what I can do?
Thanks
Windows 7
Posted on Aug 29, 2016 11:50 AM
Advanced steps for fixing issues with iTunes Store connection (formerly: "iTunes: Advanced iTunes Store troubleshooting") - http://support.apple.com/HT203361 - document used to include a long list of iTunes error codes, some of which are here: https://support.apple.com/HT203174
If this is a Windows issue you would get a more focussed response by posting in the iTunes for Windows forum.
Posted on Aug 29, 2016 11:58 AM