loramomm123

Level 1 (4 points)

Apple Music

Q: virus attack

iwas on facebook and a screen popped up saying my computer was affected with a virus and led me here

MacBook Air, iOS 9.3.5

Posted on Aug 30, 2016 3:43 AM

I have this question too

Level 9 (73,161 points)

Apple Watch

A:

Any such pop up message will be a scam. Do not call any number presented, or interact with any web link presented.

Phony "tech support" / "ransomware" popups and web pages

Posted on Aug 30, 2016 3:47 AM

Q: virus attack

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Helpful answers

by stedman1,Apple recommended

stedman1 Aug 30, 2016 3:47 AM in response to loramomm123
Level 9 (73,161 points)

Apple Watch

Aug 30, 2016 3:47 AM in response to loramomm123

Any such pop up message will be a scam. Do not call any number presented, or interact with any web link presented.
Phony "tech support" / "ransomware" popups and web pages
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by Carolyn Samit,

Carolyn Samit Aug 30, 2016 11:34 AM in response to loramomm123
Level 10 (119,384 points)

Apple Watch

Aug 30, 2016 11:34 AM in response to loramomm123

Hi,

If you are using Safari to access Facebook, go to your Safari > Preferences then select the Privacy tab then click: Remove All Website Data then quit Safari. Then re launch Safari while holding down the Shift key.
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by JimmyCMPIT,

JimmyCMPIT Aug 31, 2016 11:53 AM in response to loramomm123
Level 5 (6,712 points)

Mac OS X

Aug 31, 2016 11:53 AM in response to loramomm123

so the message told you to come to this site or you just decided to come here?
either way thats fine I'm just curious to know if a pop up scam is leading victims to this website.
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