DaydreamerDora
Level 1 (8 points)
iPad

Q: Ipad Mini 16GB 1st Generation

Hello Everyone,

 

I am writing to you, because I need help with my Ipad Mini. Until now I was always very pleased with all my Apple products ( MacBook/iPod shuffle), but two weeks ago from one day to another my Ipad Mini has gone blank. I took it to a repair shop, and I received the information that the mother board has stopped working, and because of that it cannot be repaired... It will be 3 years old, for me it is just very hard to believe that this is the lifetime of an Apple product. Can anyone give me any tips what I should do in this case ?

I would be very thankful for all tips and infos.

Best regards,

Dora

iPad Mini

Posted on Aug 29, 2016 9:01 AM

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DaydreamerDora

Q: Ipad Mini 16GB 1st Generation

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  • Helpful answers

  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Aug 29, 2016 9:08 AM in response to DaydreamerDora
    Level 7 (32,519 points)
    iPad
    Aug 29, 2016 9:08 AM in response to DaydreamerDora

    I'm not sure what it is you are expecting from the members of the forum. If the mother board is bad, there really isn't anything you can do, other than get a second opinion, and/or buy a new device. Is this "the lifetime of an Apple product"? No, not in general, but it is obviously the lifetime of this particular device.

  • by MichelPM,

    MichelPM MichelPM Aug 29, 2016 1:25 PM in response to DaydreamerDora
    Level 6 (13,584 points)
    iPad
    Aug 29, 2016 1:25 PM in response to DaydreamerDora

    You were just unlucky.

    No computer or mobile computing device is bulletproof or infallible.

    Computing device WILL and CAN fail at any time.

    It's not a matter of "IF" a computing device will fail, but ”WHEN”.

    Most computing devices should last longer than three years under normal use, but there maybe a range of computing devices that may fail, in some way, in less than 5 years.

    You just got unlucky and ended up with one of these early failure devices.

    Unfortunate.

    Did Apple offer you a replacement at half the price you originally paid for your iPad Mini?

     

    My original iPad 1 is still going after nearly 6 years.

    So, your experience is NOT a typical Apple customer computer/mobile device experience.

  • by DaydreamerDora,

    DaydreamerDora DaydreamerDora Aug 30, 2016 6:04 AM in response to Kilgore-Trout
    Level 1 (8 points)
    iPad
    Aug 30, 2016 6:04 AM in response to Kilgore-Trout

    Thank you for your help!

  • by DaydreamerDora,

    DaydreamerDora DaydreamerDora Aug 30, 2016 6:06 AM in response to MichelPM
    Level 1 (8 points)
    iPad
    Aug 30, 2016 6:06 AM in response to MichelPM

    Thank you for your help! I contacted directly Apple Customer Services, and I received a discount, so I can get myself a new Ipad.