PineApple10
Level 1 (18 points)
Notebooks

Q: MacBook Pro Retina 15' (2015) Subtle Lag

Hi :-)

 

I bought a 15 inch MacBook Pro Retina (mid 2015) almost two weeks ago and Im quite happy about almost everything. It's speedy and all but one thing which grinds my gears is that some certain tasks or action is somewhat laggy - kind of  like some frames are dropping. Which does not make sense as I expected everything to be buttery smooth. Switching between desktops is a smooth experience 70% of the time but there are times that it stutters.

 

Also when scrolling in Safari and scrolling pdfs that are not that huge (by not huge I mean 10-12 slides and a couple of pictures) it is stuttering a little more. Calendar in Split screen mode alongside Safari is not very smooth when resizing window size. Opening more than 1 Safari windows (the transparency...) I could name some more but I think you get the idea...

 

I have tried resetting the NvRAM which did not solve the problem.

 

The MacBook is a base configuration model so it does not have dedicated graphics. Currently it is running OS X 10.11.6

 

Specs:

Intel Core i7 2,2@GHz

16 GB DDR3 1600 MHZ

265 GB SSD Storage

Intel Iris Pro 1536 MB

 

I am wondering if anyone else has experienced anything similar and if this is normal behavior from a high-end laptop.

 

If you need to know anything else just ask.

 

Thanks in advance everyone that replies!

Posted on Aug 30, 2016 10:23 AM

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PineApple10

Q: MacBook Pro Retina 15' (2015) Subtle Lag

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  • by joe_7399,

    joe_7399 joe_7399 Aug 31, 2016 11:55 AM in response to PineApple10
    Community Specialists
    Aug 31, 2016 11:55 AM in response to PineApple10

    Hello PineApple10,

    Congratulations on your new MacBook Pro Retina! It's my understanding you've been experiencing some lagging with certain tasks and applications. I know it's very important to make sure you're new computer is working as expected. I am happy to help.

    I recommend testing this issue in safe mode. Starting in safe mode will allow your Mac to run certain checks and prevent some software from automatically loading. Follow the steps below to start in safe mode.

    1. Start or restart your Mac. 
    2. Immediately after you hear the startup sound, press and hold the Shift key.
    3. Release the Shift key when you see the Apple logo appear on the screen.

    After the Apple logo appears, it might take longer than usual to reach the login screen or your desktop. This is because your Mac performs a directory check of your startup disk as part of safe mode.

    To leave safe mode, restart your computer without pressing any keys during startup

    Try safe mode if your Mac doesn't finish starting up

    If the issue doesn't happen in safe mode and returns when you restart normally, disable your login items using the link below.
    OS X El Capitan: If you think you have incompatible login items

    If the issue persists in safe mode, it's possible a user setting or file could be the cause. Try testing in a new user. The following link provides information about user accounts and how to test with another user account.
    How to test an issue in another user account on your Mac

    Have a great day!