Q: Photos - Slide show transitions become jerky after export
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Aug 29, 2016 11:42 AMby Old Toad,How big is the slideshow (# of slides) and what theme are you using?
What size did you export the slideshow as?
How much free space do you have on your boot drive?
Download and run Etrecheck. Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here (and recommended by Apple Support personnel) in the ASC to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
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Aug 29, 2016 12:45 PMby flight_test,# of slides = 186 photos (jpeg)
Themes: Sliding Panels and Classic - same symptoms with each (jerky transitions)
Attempted export in both 1080p and 720p.
Sorry -- How do I find free space on my boot drive ?
Etrecheck results:
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-29 15:30:25
Download EtreCheck from https://etrecheck.com
Runtime 3:00
Performance: Good
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Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Photos slideshow transitions become jerky after export to iTunes
iMac (27-inch, Late 2009)
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iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
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2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 (15G31) - Time since boot: about 5 days
Hitachi HDE721010SLA330 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (273.99 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
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[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-08-09) [Support]
[not loaded] 8 Apple tasks
[loaded] 152 Apple tasks
[running] 78 Apple tasks
[not loaded] 47 Apple tasks
[loaded] 151 Apple tasks
[running] 92 Apple tasks
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]
[running] com.brother.LOGINserver.plist (2015-01-14) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[loaded] com.lexmark.bmlaunchd.plist (2011-07-03)
[loaded] com.lexmark.lexnetlaunchd.plist (2011-07-03)
[loaded] com.oracle.java.Java-Updater.plist (2016-02-12) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loaded] com.apple.aelwriter.plist (2010-04-01)
[running] com.fitbit.galileod.plist (2015-10-30) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-12) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-02-12) [Support]
[failed] com.adobe.ARM.[...].plist (2012-11-18) [Support]
[running] com.amazon.music.plist (2015-01-16) [Support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-02-05) [Support]
VLCStreamer Application (/Applications/VLCStreamer.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Photo Stream URL SMLoginItem (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
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Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-09) [Support]
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]
Silverlight: 4.0.51204.0 (2015-11-12) [Support]
QuickTime Plugin: 7.7.3 (2016-08-09)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]
iPhotoPhotocast: 7.0 (2011-04-11)
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-09) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-21) Check version
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
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Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 725.36 GB
Destinations:
My Passport for Mac [Local]
Total size: 3.00 TB
Total number of backups: 28
Oldest backup: 2/25/16, 6:01 PM
Last backup: 4/25/16, 2:05 PM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
160% VTEncoderXPCService(2)
9% VTDecoderXPCService(5)
3% Google Chrome Helper(6)
2% Fitbit Connect Menubar Helper
2% com.apple.photos.VideoConversionService(2)
926 MB Google Chrome Helper(6)
816 MB kernel_task
442 MB softwareupdated
410 MB com.apple.WebKit.WebContent(2)
311 MB VTEncoderXPCService(2)
523 MB Free RAM
7.49 GB Used RAM (2.73 GB Cached)
508 MB Swap Used
Aug 29, 2016, 02:21:44 PM /Library/Logs/DiagnosticReports/VTEncoderXPCService_2016-08-29-142144_[redacted ].cpu_resource.diag [Details]
/System/Library/Frameworks/VideoToolbox.framework/Versions/A/XPCServices/VTEnco derXPCService.xpc/Contents/MacOS/VTEncoderXPCService
Aug 29, 2016, 12:37:46 PM /Library/Logs/DiagnosticReports/VTEncoderXPCService_2016-08-29-123746_[redacted ].cpu_resource.diag [Details]
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Aug 26, 2016, 11:09:09 PM ~/Library/Logs/DiagnosticReports/Photos_2016-08-26-230909_[redacted].crash
/Applications/Photos.app/Contents/MacOS/Photos
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Aug 29, 2016 4:28 PMby Old Toad,Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and try playing the original m4v file there. Do you get the same issues?
Next try the same slideshow with the default Classic theme, export at the same size and see if it experiences the same issues when played.
As another test log into another user account on your Mac and try playing your original exported slideshow. Do you get the same problems there?
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Aug 30, 2016 11:29 AMby flight_test,Thank you for the assistance, OT --
Booted into Safe Mode.
Original m4v file would not open -- the "loading" circle with the "pause" button in the center remained active for 20+ minutes with no result.
Also in Safe Mode, I opened Photos and attempted to Export the Slide Show project. Photo crashed on two separate attempts.
Returning to Normal Mode, the m4V file opens but the "jerky" transitions remain using the Classic theme and Sliding Panels music.
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Aug 30, 2016 1:52 PMby Old Toad,HelpfulGive the following a try: download and apply the OS X El Capitan 10.11.6 Combo Update and then try again.
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Aug 30, 2016 2:03 PMby flight_test,Thanks.
The OS X Combo update did provide a noticeable improvement -- however, the transitions between slides in the exported .m4v video are still not as smooth as the transitions in Photo.
Hoping to mask the jerkiness and hesitations of the transitions, I tried increasing the speed selection for the transitions in the Photo slide show prior to exporting. Didn't help much, if at all.
Any other thoughts or suggestions?
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Sep 1, 2016 5:28 AMby flight_test,On the advice of another Mac-savvy friend, the Activity Monitor was examined during the Export process.
My Activity Monitor shows plenty of workspace while the Photos Export Slideshow is running:
(Trying for the least complex transition) the Dissolve slide transition selection within the Classic theme continued to present hesitations/snags/jerkiness in the exported m4v version.
As I noted at the top of the thread, this malady did not appear when using iPhoto and earlier OS software - even when embedding video as well as jpegs in the slideshows.
Could the current jerky slide transitions indicate a compatibility issue between Photos and OS X El Capitan?
