R4PH4HB

Q: Mac App Store App not opening in other macs.

I'm trying to install The Sims 2 Super Collection on my sister's iMac and it won't open. I'm copying from an USB drive instead of downloading from the app store. It's working on my Macbook, I had to erase it's drive before installing and it worked. I didn't need to download from the App Store.

 

When I double click it's icon, it shows "Verifying" and after finishing nothing happens.

Posted on Aug 30, 2016 10:00 AM

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Q: Mac App Store App not opening in other macs.

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Aug 30, 2016 12:57 PM in response to R4PH4HB
    Level 10 (120,594 points)
    Apple Watch
    Aug 30, 2016 12:57 PM in response to R4PH4HB

    Hi,

     

    The Sims 2 Super Collection app is associated with your Apple ID. The app cannot be transferred to another Mac using a different Apple ID.

     

    It will have to be purchased on your sister's iMac.

  • by R4PH4HB,

    R4PH4HB R4PH4HB Aug 30, 2016 1:08 PM in response to Carolyn Samit
    Level 1 (8 points)
    Apple Music
    Aug 30, 2016 1:08 PM in response to Carolyn Samit

    We share the same apple ID. There is no reason for the app to simply don't work.

  • by Dah•veed,

    Dah•veed Dah•veed Aug 30, 2016 1:09 PM in response to R4PH4HB
    Level 7 (34,646 points)
    Mac App Store
    Aug 30, 2016 1:09 PM in response to R4PH4HB

    AFAIK, Apple has no issues with siblings in the same household sharing content. You will need to authorize your sister's Mac as one of the devices able to use your content. Mac App Store content from your account on your sister's Mac will require your Apple ID and password when updates are available. If you want to keep your password private, rather than sharing it with your sister,  you will have to do any updates for her.

     

    Late 2012 Mac mini, macOS ?;  Watch, 38 mm silver AL, Watch OS 2.2.2; iPad Air 2 & iPhone 6+, iOS ?;  Apple Airport Express

  • by R4PH4HB,

    R4PH4HB R4PH4HB Aug 30, 2016 1:24 PM in response to Dah•veed
    Level 1 (8 points)
    Apple Music
    Aug 30, 2016 1:24 PM in response to Dah•veed

    I know that. I also tried to install on my friend's computer and when I opened it asked for my apple ID and password. But now nothing happens. Every time I open the app, it opens a window saying ¨Verifying¨, and after finishing nothing happens. Both computers are authorised and logged into the same apple ID, the same iCloud account... I'm asking here because there is no apparent reason for what is happening.

  • by Dah•veed,

    Dah•veed Dah•veed Aug 30, 2016 2:01 PM in response to R4PH4HB
    Level 7 (34,646 points)
    Mac App Store
    Aug 30, 2016 2:01 PM in response to R4PH4HB

    Installing your content on your friend's Mac is illegal. It's a violation of your user agreement for the iTunes and the App stores and the license for the content.

     

    Is there some sort of anti-viral software or something else that could be interferring with the Mac's internet connection and the Mac App Store servers? What happens if you try to download this content from the Purchased list when signed into your account in the Mac App Store on your sister's Mac?

  • by R4PH4HB,

    R4PH4HB R4PH4HB Aug 31, 2016 6:09 AM in response to Dah•veed
    Level 1 (8 points)
    Apple Music
    Aug 31, 2016 6:09 AM in response to Dah•veed

    I don't know what Illegal means to Apple, but to me, Illegal is selling something that doesn't work as promised, and I PAID for it.

  • by Dah•veed,

    Dah•veed Dah•veed Aug 31, 2016 8:32 AM in response to R4PH4HB
    Level 7 (34,646 points)
    Mac App Store
    Aug 31, 2016 8:32 AM in response to R4PH4HB

    Illegal is facilitating software piracy, which is what you do when you install your licensed copy of a game on your friend's computer. Which you have now publicly admitted to Apple that you are doing in the Apple Support Communities.

     

    As to the issue with your sister's Mac, that appears to be with that specific Mac, the majority of the rest of us aren't having any issues with the Mac App Store or our content.

     

    You didn't answer the questions I asked trying to troubleshoot the issue with your sister's Mac.

  • by R4PH4HB,

    R4PH4HB R4PH4HB Aug 31, 2016 9:32 AM in response to Dah•veed
    Level 1 (8 points)
    Apple Music
    Aug 31, 2016 9:32 AM in response to Dah•veed

    We don't use any program that could interfere in the connection with the app store. I have a Macbook Air and a Pro, it's fully working on the MBA, but isn't working on my MBP as well. So, Isn't a problem with my sister's Mac. I had to format my sister's mac, and instead of re-downloading apps like iMovie, pages and etc. I just copied from my MBA with a USB drive and every application worked completely, except for The Sims. And, my friend does't have my app anymore. For the record. Sorry if I'm not being too much specific, but I really don't know why it's happening. All our computers are using the same version of OS X, with the same apple ID... there is really no reason for this to happen. It's just happening.