Q: Text not printed on front of book
Hi - I just received my Apple book and I was so dismayed to find that a huge blank space was left on the front of the book where there should have been text printed. This is a wedding gift and I am so upset as it was the bride and groom's names. The text is printed on the spine but the cover is ruined. It printed in the PDF preview, so I really don't understand what happened. Is there any way I could ask Apple to redo the book jacket at least? - Thanks in advance!
MacBook Air, iOS 9.3.5
Posted on Aug 30, 2016 3:35 AM
You can return the book, if it is defective, and you could not see the problem in the PDF preview, see this page: http://www.apple.com/shop/help/print_products
The Order Status page has a link "Questions about this Order?". Use it to contact Apple Support and to report the problem.
Use the link to the Order Status from this page: http://www.apple.com/shop/help/print_products
The link is in the section "Your Account".
Posted on Aug 30, 2016 4:05 AM