Cmdontis86
Level 1
(4 points)
iPhone
Q: Forgot my password to my old iPhone that I am looking to sell
Forgot my iPhone 5s password want to set it up as a new phone but it will not sync to my computer. What do I do?
by ChrisJ4203,Apple recommended
ChrisJ4203
Level 9
(57,056 points)
iPhone
If you have forgotten the passcode, you will have to restore the phone. See the instructions here. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
If you are preparing the device for sale, see this after you get the device restored. What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
