HT201354: If you forgot your Apple ID

Learn about If you forgot your Apple ID
hfgd99

Q: id problem

**** is my id for all my life. as you can see my old email saying your Apple ID is **** not email.

 

But all the sudden I can't log in to my account.

 

I called Apple support and they said my email is the ID for iTunes.

 

and now I was able to log in to my account using "email" address.

 

But all my purchase history or game center is gone.

 

Why?? How do I merge or fix this problem?

 

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and when I use my email to log in

 

14212212_10153893523227828_9019230127206136036_n.jpg

 

all gone.

 

<Personal Information Edited by Host>

Posted on Sep 1, 2016 9:30 AM

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Q: id problem

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 30, 2016 10:53 PM in response to hfgd99
    Level 10 (132,868 points)
    iTunes
    Aug 30, 2016 10:53 PM in response to hfgd99

    You've logged out of the account (e.g. tapped on it in Settings > iTunes & App Store, and everywhere else that it's used) and back in ? Items no longer in the store, or bought from a different country's store, won't show in the cloud (nor will items that you've hidden from the cloud). If you think things are missing contact iTunes Support