Q: Unable to sync iPod Touch 2nd Gen

Question

marcus_go

Level 1 (4 points)

iPod

Q: Unable to sync iPod Touch 2nd Gen

My dad has an iPod Touch 2nd generation that he won't sync his iTunes content.

He is running OS X 10.11.6 and the iPod has the latest iOS available (4.2.1). I tried resetting the iPod but it still won't sync to iTunes (12.4.3). Is this generation too old to sync to iTunes? I don't get it because my old 7th gen iPod classic syncs perfectly fine.

Posted on Aug 29, 2016 7:28 AM

I have this question too

Solved

lllaass

Level 10 (187,631 points)

Desktops

A:

Can you sync any media like photos to the iPod?

Does the music play in iTunes on the computer?

Do you have the right boxes checked to sync? Irt could be that you do not.

iTunes: Syncing media content to iOS devices and iPod

https://support.apple.com/en-us/HT201253

Try syncing using the manual method

Managing content manually on iPhone, iPad, and iPod

https://support.apple.com/en-us/HT201593

Posted on Aug 30, 2016 9:40 PM

Q: Unable to sync iPod Touch 2nd Gen

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by lllaass,

lllaass Aug 29, 2016 9:25 AM in response to marcus_go
Level 10 (187,631 points)

Desktops

Aug 29, 2016 9:25 AM in response to marcus_go

What exactly happens when you try to sync?
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by marcus_go,

marcus_go Aug 29, 2016 10:55 PM in response to lllaass
Level 1 (4 points)

iPod

Aug 29, 2016 10:55 PM in response to lllaass

It connects to iTunes and the status changes to syncing but then it stops after a few seconds and no music is transferred.

Also tried syncing on my Macbook with exact same iTunes software and OS X 10.11.6 and same result.
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by lllaass,

lllaass Aug 30, 2016 12:36 AM in response to marcus_go
Level 10 (187,631 points)

Desktops

Aug 30, 2016 12:36 AM in response to marcus_go

You can only sync with one computer and it sure sound like you have synced it to another computer.
To switch computers
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
If all the synced media like apps and music are already in the iTunes library of the new computer just backup to iTunes and restore from that backup.
iOS: Back up and restore your iOS device with iCloud or iTunes
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by marcus_go,

marcus_go Aug 30, 2016 10:12 AM in response to lllaass
Level 1 (4 points)

iPod

Aug 30, 2016 10:12 AM in response to lllaass

I reset the iPod prior to trying to sync it to my own computer.
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by lllaass,

lllaass Aug 30, 2016 10:24 AM in response to marcus_go
Level 10 (187,631 points)

Desktops

Aug 30, 2016 10:24 AM in response to marcus_go

What do you mean by reset?
Apple says a reset is:
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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by marcus_go,

marcus_go Aug 30, 2016 10:40 AM in response to lllaass
Level 1 (4 points)

iPod

Aug 30, 2016 10:40 AM in response to lllaass

Under general there is the option for reset and restore. I have done that twice to no effect.
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by lllaass,

lllaass Aug 30, 2016 10:43 AM in response to marcus_go
Level 10 (187,631 points)

Desktops

Aug 30, 2016 10:43 AM in response to marcus_go

You need to connect to computer you want to sync with and restore. Did you do that?
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by marcus_go,

marcus_go Aug 30, 2016 10:45 AM in response to lllaass
Level 1 (4 points)

iPod

Aug 30, 2016 10:45 AM in response to lllaass

Yes it was connected to the computer while doing the restore and reset.

After it was complete it gives the option to sync as a new iPod to iTunes.

I selected that option, deselected manually manage songs and selected sync checked songs and clicked apply. It started to sync for a few seconds and then stops saying sync is completed. I opened up music on the iPod touch and it states there is no music.
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by marcus_go,

marcus_go Aug 30, 2016 9:42 PM in response to lllaass
Level 1 (4 points)

iPod

Aug 30, 2016 9:42 PM in response to lllaass

Ok did not realize there was a separate tab under music that needed to be checked for it to sync. It did finally sync after checking that box off.
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Accepted Answer · Aug 30, 2016 9:40 PM

lllaass

Level 10 (187,631 points)

Desktops

Aug 30, 2016 9:40 PM in response to marcus_go

Can you sync any media like photos to the iPod?

Does the music play in iTunes on the computer?

Do you have the right boxes checked to sync? Irt could be that you do not.

iTunes: Syncing media content to iOS devices and iPod

https://support.apple.com/en-us/HT201253

Try syncing using the manual method

Managing content manually on iPhone, iPad, and iPod

https://support.apple.com/en-us/HT201593

Q: Unable to sync iPod Touch 2nd Gen

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by lllaass,

by marcus_go,

by lllaass,

by marcus_go,

by lllaass,

by marcus_go,

by lllaass,

by marcus_go,

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by marcus_go,

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