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All replies
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Helpful answers
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Aug 31, 2016 9:53 AM in response to Karen0210by Rysz,★HelpfulThe previous owner needs to unlock it with their password, or give you the Password. Otherwise, the phone is useless to you and nobody can help you. Get your money back, if you can.
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
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Aug 31, 2016 9:53 AM in response to Karen0210by ckuan,★HelpfulYes, only the original owner's Apple ID & password are accepted.
Give it back for a refund. The iPhone is useless to you.