HT201322: Hide and unhide iTunes Store, App Store, or iBooks Store purchases
Learn about Hide and unhide iTunes Store, App Store, or iBooks Store purchasesQ: I buy ringtone vacation time (Thai song) on 28/9/2015 and then my ringtone was lost from my iphone and I can't restore or download ... I buy ringtone vacation time (Thai song) on 28/9/2015 and then my ringtone was lost from my iphone and I can't restore or download from itune store. How I do for get its again. more
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Aug 31, 2016 11:29 PM in response to ingkamonby King_Penguin,Tones are a one-time only download from the store. Did you not copy it over to your computer's iTunes library (File > Devices > Transfer Purchases) and add it to your backup of your downloads/library ? If not, and if it's still in the store and you haven't move countries since buying it, you could try contacting iTunes Support and see if they will grant you a redownload - use the 'contact us' link at the bottom right of every page on here