Q: macbook pro early 2011 13 inch keeps freezing immediately after the fan kicks in at full speed

EtreCheck version: 3.0.3 (307)

Report generated 2016-08-31 11:41:09

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Runtime 2:59

Performance: Excellent

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Problem: Beachballing

Description:

I upgraded my RAM from 4gb to 8gb with the appropriate specs to resolve slow speed; this helped a little but not completely. The program icon in the dock used to bounce about 10 times before the balloon showed up and then it was another 10 seconds after that the program would load. Now, it bounces about 3-5 times, no balloon, then 3 seconds to program screen.

Then, I recently replaced the battery with a compatible one that came highly recommended because I noticed that the battery was draining after 2 hours of use, sometimes less. This did nothing; I know about closing programs and dimming my lights to help preserve battery life. I have one particular program called SafeConnect that I need to access my schools network. This program is fickle with CPU usage, memory usage, and energy impact; meaning that it spikes and drops to the extreme ends of each of these observation tools.

I noticed a few weeks ago that the fan would kick in at full speed then, without fail, my macbook pro would freeze. I have microsoft office 16 installed and I use IDEs (pycharm edu and wing101) quite frequently. Other than using a web browser, I don't run too many other demanding programs.

I just ran first aid and attached the screenshot. Thanks. Screen Shot 2016-08-31 at 10.28.08 .png

Hardware Information: ⓘ

    MacBook Pro (13-inch, Early 2011)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro8,1

    1 2.7 GHz Intel Core i7 CPU: 2-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 32

Video Information: ⓘ

    Intel HD Graphics 3000

        Color LCD 1280 x 800

System Software: ⓘ

    OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour

Disk Information: ⓘ

    TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 498.88 GB (72.61 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 499.25 GB Online

    HL-DT-ST DVDRW  GS31N   ()

USB Information: ⓘ

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

Configuration files: ⓘ

    /etc/sudoers, File size 1242 but expected 2299

    /etc/hosts - Count: 2

Gatekeeper: ⓘ

    Mac App Store and identified developers

Kernel Extensions: ⓘ

        /Applications/Windscribe.app

    [not loaded]    com.chungwasoft.Shimo.tap (1.1 - 2016-07-25) [Support]

    [not loaded]    com.chungwasoft.Shimo.tun (1.1 - 2016-07-25) [Support]

        /Library/Extensions

    [not loaded]    foo.tun (20111101 - 2016-08-07) [Support]

        /System/Library/Extensions

    [not loaded]    com.jft.driver.PdaNetDrv (1.0.64 - 2016-08-07) [Support]

    [not loaded]    com.microsoft.driver.MicrosoftMouse (8.2 - 2016-08-07) [Support]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5 - 2016-08-07) [Support]

    [not loaded]    com.omnikey.cm4040.driver (1.2 - 2016-08-07) [Support]

        /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns

    [not loaded]    com.microsoft.driver.MicrosoftMouseBluetooth (8.2 - 2011-07-27) [Support]

    [not loaded]    com.microsoft.driver.MicrosoftMouseUSB (8.2 - 2011-07-27) [Support]

        /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

    [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5 - 2014-11-11) [Support]

    [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5 - 2014-11-11) [Support]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5 - 2014-11-11) [Support]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5 - 2014-11-11) [Support]

    [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5 - 2014-11-11) [Support]

Startup Items: ⓘ

    tun: Path: /Library/StartupItems/tun

    Startup items are obsolete in OS X Yosemite

System Launch Agents: ⓘ

    [not loaded]    8 Apple tasks

    [loaded]    165 Apple tasks

    [running]    65 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    47 Apple tasks

    [loaded]    157 Apple tasks

    [running]    86 Apple tasks

Launch Agents: ⓘ

    [running]    Safe.Connect.client.plist (2016-07-18) [Support]

    [loaded]    com.cisco.anyconnect.gui.plist (2016-02-29)

    [loaded]    com.epson.esua.launcher.plist (2016-07-27) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-07-11) [Support]

    [running]    com.mcafee.menulet.plist (2014-10-08) [Support]

    [running]    com.mcafee.reporter.plist (2014-10-08) [Support]

    [loaded]    com.motorola.MDMUpdater.plist (2012-09-24) [Support]

    [running]    com.motorola.motohelper.plist (2012-09-24) [Support]

    [loaded]    com.motorola.motohelperUpdater.plist (2012-09-24) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2016-07-04) [Support]

Launch Daemons: ⓘ

    [running]    Safe.Connect.plist (2016-07-18) [Support]

    [running]    com.aaa.windscribe.OVPNHelper.plist (2016-08-14) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-06-28) [Support]

    [running]    com.cisco.anyconnect.vpnagentd.plist (2016-02-29) [Support]

    [loaded]    com.google.keystone.daemon.plist (2016-07-11) [Support]

    [running]    com.mcafee.agent.cma.plist (2014-10-09) [Support]

    [not loaded]    com.mcafee.ssm.Eupdate.plist (2014-10-09) [Support]

    [not loaded]    com.mcafee.ssm.ScanFactory.plist (2014-10-09) [Support]

    [not loaded]    com.mcafee.ssm.ScanManager.plist (2014-10-09) [Support]

    [not loaded]    com.mcafee.virusscan.fmpd.plist (2014-10-08) [Support]

    [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (2016-02-12) [Support]

    [running]    com.motorola-mobility.mmcfgd.plist (2012-01-17) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2016-07-04) [Support]

    [loaded]    com.rockysandstudio.WUHelper.plist (2015-12-15) [Support]

    [running]    me.hide.osxhelper.plist (2016-08-14) [Support]

User Launch Agents: ⓘ

    [failed]    com.Hyperlync.HubManager.plist (2015-04-15) [Support]

    [running]    com.spotify.webhelper.plist (2016-08-24) [Support]

User Login Items: ⓘ

    AdobeResourceSynchronizer    Application  (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    McAfee Endpoint Protection for Mac    Application Hidden (/Applications/McAfee Endpoint Protection for Mac.app)

    Windscribe    Application Hidden (/Applications/Windscribe.app)

    EpsonLowInkReminderAgent    Application  (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)

Internet Plug-ins: ⓘ

    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]

    Default Browser: 601 - SDK 10.11 (2016-07-18)

    AdobePDFViewerNPAPI: 10.1.12 (2014-09-23) [Support]

    FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-14) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-18)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-14) [Support]

    PepperFlashPlayer: 22.0.0.209 - SDK 10.6 (2016-07-13) [Support]

    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

    AdobePDFViewer: 10.1.12 (2014-09-23) [Support]

    SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-17) [Support]

    iPhotoPhotocast: 7.0 - SDK 10.7 (2012-05-09)

    JavaAppletPlugin: Java 8 Update 92 build 14 (2016-07-04) Check version

Safari Extensions: ⓘ

    codec-M - Comtribute - http://allpremiumsoft.com/index8.php (2012-05-13)

    Add To Amazon Wish List - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2013-03-30)

3rd Party Preference Panes: ⓘ

    Flash Player (2016-06-28) [Support]

    Java (2016-07-04) [Support]

    MacFUSE (2008-12-19) [Support]

    Microsoft Mouse (2016-08-07) [Support]

Time Machine: ⓘ

    Time Machine not configured!

Top Processes by CPU: ⓘ

         6%    WindowServer

         2%    kernel_task

         1%    fontd

         1%    scManagerD

         0%    launchservicesd

Top Processes by Memory: ⓘ

    615 MB    kernel_task

    344 MB    com.apple.WebKit.WebContent

    164 MB    mdworker(11)

    147 MB    VShieldScanner(4)

    82 MB    mds_stores

Virtual Memory Information: ⓘ

    4.12 GB    Free RAM

    3.88 GB    Used RAM (1.65 GB Cached)

    0 B    Swap Used

Diagnostics Information: ⓘ

    Aug 31, 2016, 11:24:54 AM    Self test - passed

I cannot run AHT. Looked at many other discussions and it seems that option is no longer available.

Well, I need that program to access a secure network, so that would be counter productive for me. I appreciate your help, any other ideas?

I replaced the hard drive with an SSD. Absolutely changed the performance of my computer! I did a clean install and downloaded the minimal amount of software I need for school. I didn't install antivirus software...until yesterday. I forgot I needed some antivirus program to access my school's network. Yes, it is a requirement (I installed Sophos this time); you cannot access the network here without it, along with something else called SafeConnect (please see my first post for performance issues).

With the new SSD installed, the computer doesn't crash and I no longer have the balloon. But the symptoms are still there: fan is going at full speed, browser is running extremely slow, and programs have a delayed reaction (clicking the icon in the dock to quit [ultimately force quit] ). It does seem (maybe coincidently?) the antivirus is causing these symptoms, but after I restart the computer, they are no longer there. Any thoughts?