Q: How do I access apps from an old user ID?
How do I access previous apps from old user ID?
iPad Pro, iOS 9.3.5
Posted on Aug 31, 2016 2:43 PM
You need to recover use of that Apple ID. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs.
Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to http://www.apple.com/support/appleid/
2. Choose Contact Support and click Contact Support
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)
4. Choose, No Thanks, Continue
5. Choose the best method for you for contacting Apple
Late 2012 Mac mini, macOS ?; Watch, 38 mm silver AL, Watch OS 2.2.2; iPad Air 2 & iPhone 6+, iOS ?; Apple Airport Express
Posted on Aug 31, 2016 2:52 PM