Leadofflefty

Q: How do I access apps from an old user ID?

How do I access previous apps from old user ID?

iPad Pro, iOS 9.3.5

Posted on Aug 31, 2016 2:43 PM

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Q: How do I access apps from an old user ID?

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  • by Dah•veed,Solvedanswer

    Dah•veed Dah•veed Aug 31, 2016 2:52 PM in response to Leadofflefty
    Level 7 (34,646 points)
    Mac App Store
    Aug 31, 2016 2:52 PM in response to Leadofflefty

    You need to recover use of that Apple ID. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs.

     

    Apple ID security issues -

    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.

    1. Go to http://www.apple.com/support/appleid/

    2. Choose Contact Support and click Contact Support

    3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)

    4. Choose, No Thanks, Continue

    5. Choose the best method for you for contacting Apple

     

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