Q: ios 9.3.5 erased my medical data
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Aug 31, 2016 5:31 PMby KiltedTim,If you're referring to the data in the health app, that is not backed up by iTunes unless you have turned on encryption for the backups. Given the sensitivity of the data in question, this is reasonable. It may also actually be legally required by HIPAA. If you back up to iCloud, those backups are automatically encrypted and the data will be restored from an iCloud backup.
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Aug 31, 2016 5:46 PMby ckuan,What you expect or care is irreverent, the reality is you MUST enable encryption to have medical data backed up locally. It is a security measure. Anyway, you are responsible for your own data and failing to do so is your own fault.
Also if encrypted backup is enable, don't forget the password, failing to remember the password, you will not be able to restore from the backup ever.
Have a nice day.
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Aug 31, 2016 5:42 PMby KiltedTim,LoreZyra wrote:
Already have. It's my policy to complain here first. Then reference this link in the Feedback (complaint).
(You have a very limited space to explain in the feedback form. So, I use this location to expand on my complaint.)
You're wasting your time ranting about it here. You are NOT talking to Apple.
Perhaps you should read the Apple Support Communities Terms of Use.
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Aug 31, 2016 5:51 PMby LoreZyra,KiltedTim wrote:
If you're referring to the data in the health app, that is not backed up by iTunes unless you have turned on encryption for the backups. Given the sensitivity of the data in question, this is reasonable. It may also actually be legally required by HIPAA. If you back up to iCloud, those backups are automatically encrypted and the data will be restored from an iCloud backup.
Regarding HIPAA, this is irrelevant. I don't live in the States. Regarding iCloud backup, there is no option to back up medical data alone. I'm not going to pay Apple to backup over 128GB of data for my iPhone.
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Aug 31, 2016 6:10 PMby ckuan,HelpfulYes you have a choice, you can decide to use or not to use encryption for your backup locally using your computer iTunes.
The result is: only encrypted backup contains your medical data.
You might not be interested in Apple's privacy and security measures, millions of other users including myself are grateful for that.
Here the quote below underlined for your convenient from Apple support article :
iTunes backups
From your Mac or PC, you can make a backup of your device in iTunes. Syncing your device with your computer isn't the same as making a backup. An iTunes backup includes nearly all of your device's data and settings. An iTunes backup doesn't include:
- Content from the iTunes and App Stores, or PDFs downloaded directly to iBooks (You can back up this content using Transfer Purchases in iTunes.)
- Content synced from iTunes, like imported MP3s or CDs, videos, books, and photos
- Photos already stored in the cloud, like My Photo Stream, and iCloud Photo Library
- Touch ID settings
- Apple Pay information and settings
- Activity, Health, and Keychain data (To back up this content, you'll need to use Encrypted Backup in iTunes.)
Learn how to make backups in iTunes, how to find them on your Mac or PC, and how to delete backups that you no longer need.
Have a good day.
