MysteriousStranger

Q: ChumSearch malware/How to get rid of it?

So I accidentally downloaded or somehow ended up with something called ChumSearch, and it's my new default search engine/browser, and i tried just switching it and uninstalling the safari extension, but even after I uninstalled it it's still there. I followed the instructions on this post but they didn't work. Any help would be greatly appreciated (the quickest the better, my parents will kill me if i do anything to my laptop). Thank you!

MacBook Pro (13-inch Mid 2012)

Posted on Mar 22, 2016 7:58 PM

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Q: ChumSearch malware/How to get rid of it?

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  • by Alexvh11,Apple recommended

    Alexvh11 Alexvh11 Aug 31, 2016 8:46 PM in response to Alexvh11
    Level 1 (19 points)
    Mac OS X
    Aug 31, 2016 8:46 PM in response to Alexvh11

    I did find how to get rid of chumsearch. It was under Chumsearch.com FAQ... found at chumsearch.com

    I would have never thought to look there because I thought it was sinister software. Not sure what it is... but nevertheless chumsearch.com produced a page of instructions to uninstall it. I tried it and it worked.

     

    Uninstall instructions for Safari:

    Home Page:

     1. Open Safari Preferences 2. In the General tab, find the Home Page label. 3. In the text box next to it, replace the current address (URL) with the address of web site you want to set as home page 4. Alternatively, you can open Safari to any page you want to set as home page, and thenopen Preferences and click the Set to Current page button.  

    Default Search Provider:

     1. Open Safari Preferences 2. Go to the extensions tab. 3. Find the Chumsearch extension and click the Uninstall button.  

    Uninstall instructions for Chrome:

    Home Page:

     1. Open Chrome Preferences (also called settings) 2. In the Start Up section click the Set Pages link. 3. In the box that opens, type in or paste the  web address (URL) of  the website you want to set as your new home page 4. Click OK 5. Do the same in the Appearance section. Click the Change link and past the web address (URL) again 6. Click OK  

    Default Search Provider:

     1. Open Chrome Preferences 2. In The Search section click the Manage Search Engines button 3. In the window that opens, choose the Search Engine you prefer and click the Make Default button – then click Done  

    Uninstall instructions for Firefox:

    Home Page:

     1. Open Firefox Preferences 2. Open the General tab 2. In the Home page text box (in the Startup section), type in or paste the web address (URL) of the website you want to set as your home page 3. Click OK 4. Alternatively, you can open Firefox on any website you want to set as home page, and then open Preferences and click the Use Current page button  

    Default Search Provider:

     1. Open Firefox Preferences 2. Open the Search tab 3. Click the drop down menu of the search box and select your preferred Search Engine from the list.  

    New Tab:

     1. Open Tools 2. Select Add-ons 3. Select the Extensions tab 4. Find the Chumsearch Addon and click the disable or remove button  

    "2. Why am I seeing ads?"

     Chumsearch is not popping any ads or pages on your Mac. Chumsearch only offers search help on Safari and/or Chrome and/or Firefox. 
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