alxkum
Level 1 (21 points)

Q: Solution for Bootcamp 6 error on Windows 10

I've had the same problem as many of you when trying to install Bootcamp 6 on my Windows 10 machine. The error about "not valid boot camp service" and wrong "bootcamp.msi" and "The installed product does not match the installation source(s)" kept popping up.

 

Here's what I did to fix it:

 

  • Create a restore point (just in case)
  • Make sure you downloaded BootCamp 6 via "Apple Software Update" (will also work if Apple releases the files directly for download)
  • Navigate to C:\Users\{yourUsername}\AppData\Local\Apple\Apple Software Update\ (you might need to turn on "Show hidden files" in Explorer if you can't see it), there you'll see a file called AppleBcUpdate.exe. Either open WinRar or rename that file to "AppleBcUpdate.exe.zip" (you might need to turn on "Show file extensions in Explorer) and double click it. Extract the two folders in there to the root of D:\ or C:\ (doesn't really matter).
  • Click the start button and type in "regedit". Right click -> Run as administrator
  • Navigate to HKEY_CLASSES_ROOT\Installer\Products and find the folder "A2C2B2AF14AEA5943980062716525D26". Rename that folder to something like "_A2C2B2AF14AEA5943980062716525D26" or whatever. You can also export it (as a backup) and then just delete it.
  • Close regedit.
  • Click the start button and type in "cmd". Right click -> Run as administrator
  • Type in "D:" (if you extract BootCamp to D:\). Then "cd BootCamp\Drivers\Apple". Now type in "BootCamp.msi" and hit enter.
  • The installer should now run through fine.
  • Restart your computer, even if you're not prompted to do so.

 

This is what worked for me. I have now a successful BootCamp 6 installation on Windows 10:

2015-08-14_00-33wssvf.jpg

Also: I'm not responsible if anything breaks

Posted on Aug 13, 2015 3:33 PM

by alxkum,Solvedanswer
alxkum alxkum
Level 1 (21 points)
A:

If you're getting a "Windows Installer stopped working" dialog, just click on "Close Windows Installer" and it should continue to install.

Posted on Aug 13, 2015 5:04 PM

Close
alxkum

Q: Solution for Bootcamp 6 error on Windows 10

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  • Helpful answers

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  • by Ironmaniac,

    Ironmaniac Ironmaniac Aug 1, 2016 12:20 AM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 1, 2016 12:20 AM in response to Loner T

    s1.pngs2.png

    There, Loner.

  • by Loner T,

    Loner T Loner T Aug 1, 2016 3:17 AM in response to Ironmaniac
    Level 7 (23,493 points)
    Safari
    Aug 1, 2016 3:17 AM in response to Ironmaniac

    You can test a simpler solution. Download the BC6 drivers from Apple using BC Assistant on the OS X side, to a USB Flash drive, as shown...

     

    BC6-Assistant-Download-Software.png

     

    Run setup.exe from the USB drive, when booted in Windows.

  • by Ironmaniac,

    Ironmaniac Ironmaniac Aug 1, 2016 4:18 AM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 1, 2016 4:18 AM in response to Loner T

    s3a.png

     

     

    s5a.png

     

     

    Hi Loner,

    I tried installing like you suggested. And this is what I get.

  • by Loner T,

    Loner T Loner T Aug 1, 2016 4:25 AM in response to Ironmaniac
    Level 7 (23,493 points)
    Safari
    Aug 1, 2016 4:25 AM in response to Ironmaniac

    Back up your Registry to an external disk and create a Windows System Restore point. Remove ALL entries under

     

    HKEY_CLASSES_ROOT\Installer\Products

     

    and Reboot.

     

    After Reboot, re-try your installation.

  • by Ironmaniac,

    Ironmaniac Ironmaniac Aug 1, 2016 4:35 AM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 1, 2016 4:35 AM in response to Loner T

    Remove all entries??

  • by Ironmaniac,

    Ironmaniac Ironmaniac Aug 1, 2016 5:11 AM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 1, 2016 5:11 AM in response to Loner T

    Tried. It still shows the same error.

  • by Loner T,

    Loner T Loner T Aug 1, 2016 5:32 AM in response to Ironmaniac
    Level 7 (23,493 points)
    Safari
    Aug 1, 2016 5:32 AM in response to Ironmaniac

    Is your W10 an upgrade from W7?

  • by Ironmaniac,

    Ironmaniac Ironmaniac Aug 1, 2016 8:02 AM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 1, 2016 8:02 AM in response to Loner T

    From W8.1

  • by trwd,

    trwd trwd Aug 31, 2016 10:05 PM in response to alxkum
    Level 1 (15 points)
    Windows Software
    Aug 31, 2016 10:05 PM in response to alxkum

    Thank you for posting this alxkum (and thank you to Loner T for bringing it to my attention). I cannot imagine how you figured this out!

     

    I was having a devil of a time with this issue and wrote about it in another forum post here.

     

    Initially there was no AppleBcUpdate.exe in the path you specified, so I ran Apple Software Update and let it begin installing the Bootcamp update. After the downloading phase finished and verifying began I stopped the installation. Now AppleBcUpdate.exe was present. The rest worked as you outlined in your post, including the Windows Installer failure message.

     

    err msg 1.png

     

    But that did not prevent the installation from continuing to run. After rebooting my Bluetooth mouse works (that was the only obvious problem after upgrading to W10) so I assume this confirms the BC update's success.

     

    I'm curious is the registry edit needs to be undone for future installations to work. I did it just in case.

     

    Thank you again!

  • by Loner T,

    Loner T Loner T Sep 1, 2016 4:01 AM in response to trwd
    Level 7 (23,493 points)
    Safari
    Sep 1, 2016 4:01 AM in response to trwd

    trwd wrote:

     

    I'm curious is the registry edit needs to be undone for future installations to work. I did it just in case.

    Leave it as is. If you run into any future Windows Update issues, we can address it then. If you dislike the idea, back up the registry, create a Windows System Restore point, and then delete the specific entry and values.

     

    If you have already removed it, there is no need to put it back.

  • by trwd,

    trwd trwd Sep 1, 2016 7:06 AM in response to Loner T
    Level 1 (15 points)
    Windows Software
    Sep 1, 2016 7:06 AM in response to Loner T

    Thank you for the follow-up Loner T.  What prompted me to think that the registry edited should be reversed was this comment by eoste in earlier in this thread:

     

    Aug 18, 2015 10:00 AM in response to alxkum

    This method solves the Bootcamp 6 driver install, but will make Office 365 install impossible, if you don't rename that HKEY_CLASSES_ROOT\Installer\Products and find the folder "A2C2B2AF14AEA5943980062716525D26 as it was.

     

    Since the key refers explicitly to Bootcamp I cannot see how it would effect installations of other software, but then "what do I know?!".  Given your comment I'll reverse my reversal and put the _ back in.

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