beth.niest
Level 1
(4 points)
iPhone
Q: Stuck on Apple Logo
I have an iPhone 6+. I just tried to restart it and it's locked on the white apple screen. The on/off button seems to be pressed in (it's not clicking when I press it) so restarting the system using the home key + on/off button isn't working. I tried connecting it to my computer, but iTunes and iPhoto doesn't recognize that the phone is connected. Help!
iPhone 6 Plus, iOS 9.3.3
by Ingo2711,Apple recommended
Ingo2711
Level 7
(25,542 points)
iPhone
Did you try to connect in recovery mode, as explained in this article?
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
If this does not work, you'll have get the phone serviced.
