HT201354: If you forgot your Apple ID
Learn about If you forgot your Apple ID
-
All replies
-
Helpful answers
-
Sep 1, 2016 8:47 AM in response to George Valishviliby King_Penguin,You can't get your id from the phone's serial number and/or IMEI number.
Are you or your son still logged into the account anywhere so that you can look it up ? Or do you/your son have any of the account's downloads in your/his computer's iTunes library so that you can do 'get-info' on them and see the id ? If not have you/he tried : If you forgot your Apple ID - Apple Support ?
If you still can't find it, and if you were the original purchaser of the phone (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it