-
All replies
-
Helpful answers
-
Sep 1, 2016 12:52 PM in response to MartinKarasby Kappy,Have you tried any troubleshooting?
- Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
- Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
- Restore: Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory.
If the above doesn't help, then: Make an appointment at the Apple Genius Bar for service. If needed find an Apple Store - Find a Store - Apple.