blinkysheets

Q: iMessage will receive but not send on my macbook

help,

 

this was working fine till i had to reset my apple id passwords and emails.  i read another thread suggesting i delete file:///Users/Library/Preferences/com.apple.ids.service.com.apple.madrid.plist. did that restarted the app and it still will only receive and not send texts.

MacBook Pro (13-inch Mid 2010), iOS 8.3, i have yosemite installed

Posted on Aug 30, 2016 6:06 PM

Close

Q: iMessage will receive but not send on my macbook

  • All replies
  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Aug 31, 2016 9:57 AM in response to blinkysheets
    Level 9 (69,599 points)
    iTunes
    Aug 31, 2016 9:57 AM in response to blinkysheets

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Prefeences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

     

    Safe Mode - About

     

    Safe Mode - Yosemite

     

     

     

    If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 1, 2016 1:12 PM in response to blinkysheets
    Level 9 (72,957 points)
    Applications
    Sep 1, 2016 1:12 PM in response to blinkysheets

    Hi,

     

    This is going to seem to be very left field.

    Go to the iTunes app and the iTunes Store and check the Payment options still list the correct credit card info.

     

    Whilst the iTunes Server and the iMessages server are separate they do rely on the Apple ID (if the same is being used) to be working correctly.

    I have seen one post (small sample I know) where the person solved an issue in iMessages account by sorting out his payment details that had got messed up.

     

     

     

     

    3Sigcopy2.png

    9:12 pm      Thursday; September 1, 2016

     

      iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)