AmletMozgov

Q: UnsupportedMachine on MacPro

Hello

Everytime i start my macbook pro i received message

"UnsupportedMachine" and button "OhISee"

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Sep 1, 2016 1:45 PM

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Q: UnsupportedMachine on MacPro

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  • Helpful answers

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Sep 1, 2016 2:00 PM in response to AmletMozgov
    Level 9 (61,250 points)
    Desktops
    Sep 1, 2016 2:00 PM in response to AmletMozgov

    Running MacOS or Windows?

  • by AmletMozgov,

    AmletMozgov AmletMozgov Sep 1, 2016 2:08 PM in response to Grant Bennet-Alder
    Level 1 (8 points)
    Notebooks
    Sep 1, 2016 2:08 PM in response to Grant Bennet-Alder

    MacOS

    MacBook Pro with Retina display, OS X Yosemite (10.10.5)

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Sep 1, 2016 2:11 PM in response to AmletMozgov
    Level 9 (61,250 points)
    Desktops
    Sep 1, 2016 2:11 PM in response to AmletMozgov

    what version of MacOS, and what original source did you use for the version of Mac OS you installed? {silkscreened, pressed, original DVD with a picture of a Snow leopard; DVD my cousin gave me; perfectly good gray DVD for a different model Mac; an internet download from a Bit Torrent; a download from the Mac App Store; something else} ??

  • by AmletMozgov,

    AmletMozgov AmletMozgov Oct 2, 2016 12:39 PM in response to Grant Bennet-Alder
    Level 1 (8 points)
    Notebooks
    Oct 2, 2016 12:39 PM in response to Grant Bennet-Alder

    As i mention before:

    Original installation from box (never reinstalled OS)

  • by Allan Eckert,

    Allan Eckert Allan Eckert Oct 2, 2016 12:44 PM in response to AmletMozgov
    Level 9 (54,010 points)
    Desktops
    Oct 2, 2016 12:44 PM in response to AmletMozgov

    Please download and install EtreCheck from http://etrecheck.com/

     

    Run it and post the report here.

  • by AmletMozgov,

    AmletMozgov AmletMozgov Oct 2, 2016 12:58 PM in response to Allan Eckert
    Level 1 (8 points)
    Notebooks
    Oct 2, 2016 12:58 PM in response to Allan Eckert

    EtreCheck version: 3.0.6 (315)

    Report generated 2016-10-02 22:54:46

    Download EtreCheck from https://etrecheck.com

    Runtime 1:51

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Other problem

     

    Hardware Information:

        MacBook Pro (Retina, 13-inch, Late 2013)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro11,1

        1 2.4 GHz Intel Core i5 CPU: 2-core

        8 GB RAM Not upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n/ac

        Battery: Health = Normal - Cycle count = 468

     

    Video Information:

        Intel Iris

            Color LCD 3360 x 2100

     

    System Software:

        OS X Yosemite 10.10.5 (14F1912) - Time since boot: about 31 days

     

    Disk Information:

        APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 35.79 GB (8.14 GB free)

            Macintosh HD (disk1) /  [Startup]: 214.00 GB (64.60 GB free)

                Core Storage: disk0s2 214.35 GB Online

     

    USB Information:

        Apple Internal Memory Card Reader

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Unknown Files:

        /Library/LaunchAgents/com.roox.YotaAccess.Agent.CheckTrash.plist

            osascript /Library/Yota/Yota Access//Check Trash.applescript

        /Library/LaunchAgents/com.roox.YotaAccess.Agent.plist

            osascript /Library/Yota/Yota Access//Minimized Yota.applescript

        /Library/LaunchDaemons/com.roox.YotaAccess.Service.plist

            /Library/Yota/Yota Access/YotaAccessService.app/Contents/MacOS/YotaAccessService

        3 unknown files found. [Check files]

     

    Kernel Extensions:

            /Library/Application Support/VirtualBox

        [loaded]    org.virtualbox.kext.VBoxDrv (5.0.2 - 2015-08-22) [Support]

        [loaded]    org.virtualbox.kext.VBoxNetAdp (5.0.2 - 2015-08-22) [Support]

        [loaded]    org.virtualbox.kext.VBoxNetFlt (5.0.2 - 2015-08-22) [Support]

        [loaded]    org.virtualbox.kext.VBoxUSB (5.0.2 - 2015-08-22) [Support]

     

            /Library/Extensions/HuaweiDataCardDriver_10_9.kext/Contents/PlugIns

        [not loaded]    com.MBB.driver.MBBACMData (5.01.01.00 - SDK 10.8 - 2013-10-22) [Support]

        [not loaded]    com.MBB.driver.MBBActivateDriver (5.01.00 - SDK 10.8 - 2013-10-22) [Support]

        [not loaded]    com.MBB.driver.MBBEthernetData (5.01.01.00 - SDK 10.8 - 2013-10-22) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.Megafon1KY.driver.YotaDevices (1.0.3 - 2016-09-20) [Support]

        [not loaded]    com.Quanta.driver.QuantaDriver (1.0.3 - 2016-09-20) [Support]

        [not loaded]    com.Yota1KY.driver.YotaDevices (1.0.3 - 2016-09-20) [Support]

     

    Startup Items:

        HWNetMgr: Path: /Library/StartupItems/HWNetMgr

        HWPortDetect: Path: /Library/StartupItems/HWPortDetect

        Startup items no longer function in OS X Yosemite or later

     

    System Launch Agents:

        [not loaded]    5 Apple tasks

        [loaded]    135 Apple tasks

        [running]    65 Apple tasks

        [killed]    7 Apple tasks

        7 processes killed due to insufficient RAM

     

    System Launch Daemons:

        [not loaded]    45 Apple tasks

        [loaded]    128 Apple tasks

        [running]    76 Apple tasks

        [killed]    13 Apple tasks

        13 processes killed due to insufficient RAM

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2015-01-30) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2014-09-15) [Support]

        [loaded]    com.roox.YotaAccess.Agent.CheckTrash.plist (2014-03-05)

        [loaded]    com.roox.YotaAccess.Agent.plist (2014-03-05)

        [running]    com.safenet.SACMonitor.plist (2016-04-18) [Support]

        [not loaded]    com.teamviewer.teamviewer.plist (2015-03-02) [Support]

        [not loaded]    com.teamviewer.teamviewer_desktop.plist (2015-03-02) [Support]

        [failed]    ouc.plist (2014-11-11) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.SwitchBoard.plist (2014-03-02) [Support]

        [failed]    com.adobe.fpsaud.plist (2016-04-16) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-09-03) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2014-09-15) [Support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist (2015-03-24) [Support]

        [running]    com.roox.YotaAccess.Service.plist (2014-03-05) [Support]

        [not loaded]    com.safenet.SACSrv.plist (2016-04-18) [Support]

        [loaded]    com.teamviewer.Helper.plist (2015-03-02) [Support]

        [not loaded]    com.teamviewer.teamviewer_service.plist (2015-03-02) [Support]

        [not loaded]    org.virtualbox.startup.plist (2015-08-22) [Support]

     

    User Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist (2014-03-03) [Support]

        [running]    com.apple.FolderActions.enabled.plist (2015-02-02)

        [loaded]    com.apple.FolderActions.folders.plist (2015-05-09)

        [loaded]    com.valvesoftware.steamclean.plist (2016-07-05) [Support]

        [not loaded]    org.virtualbox.vboxwebsrv.plist (2015-08-22) [Support]

     

    User Login Items:

        gfxCardStatus    Программа  (~/Downloads/gfxCardStatus.app)

        iTunesHelper    Программа  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Google Chrome    Программа Hidden (/Applications/Google Chrome.app)

        Android File Transfer Agent    Программа  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

     

    Internet Plug-ins:

        FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

        QuickTime Plugin: 7.7.3 (2016-09-01)

        Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) Outdated! Update

        Default Browser: 600 - SDK 10.10 (2015-12-01)

        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

        SharePointBrowserPlugin: 14.6.5 - SDK 10.6 (2016-06-29) [Support]

        googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

        Unity Web Player: UnityPlayer version 4.6.3f1 - SDK 10.6 (2015-02-25) [Support]

        JavaAppletPlugin: Java 8 Update 45 (2015-05-26) Check version

     

    User internet Plug-ins:

        BlueStacks Install Detector: Unknown

        rutoken: rutoken 1.6.0.0 - SDK 10.6 (2014-04-24) [Support]

        WebEx64: 1.0 - SDK 10.10 (2016-02-28) [Support]

     

    3rd Party Preference Panes:

        Flash Player (2016-04-16) [Support]

        Java (2015-05-26) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 214.00 GB Disk used: 149.40 GB

        Destinations:

            Seagate Backup Plus Drive [Local]

            Total size: 999.86 GB

            Total number of backups: 1

            Oldest backup: 24.11.15, 14:58

            Last backup: 24.11.15, 14:58

            Size of backup disk: Excellent

                Backup size 999.86 GB > (Disk size 214.00 GB X 3)

     

    Top Processes by CPU:

             6%    WindowServer

             3%    fontd

             2%    mdworker(8)

             2%    kernel_task

             1%    Google Chrome Helper(17)

     

    Top Processes by Memory:

        2.68 GB    Google Chrome Helper(17)

        816 MB    kernel_task

        270 MB    Google Chrome

        131 MB    Telegram

        115 MB    mdworker(10)

     

    Virtual Memory Information:

        447 MB    Free RAM

        7.56 GB    Used RAM (1.22 GB Cached)

        664 MB    Swap Used

     

     

     

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Oct 2, 2016 7:12 PM in response to AmletMozgov
    Level 9 (61,250 points)
    Desktops
    Oct 2, 2016 7:12 PM in response to AmletMozgov

    That message appears to have come from ouc. If you want to use that, you will need to hunt down a more appropriate version to use.


    Searching the web suggests ouc is embedded within an application called "Mobile Partner.app".

     

    You have far to much junk on your Mac for stable operation. Junk in this context means stuff that may be perfectly good, but you do not happen to need right now, like the stuff in an Attic.

     

    You also have too little RAM memory for the group of things you are routinely using (not necessarily too little on an absolute scale).