Philipp Waeber
Level 1 (4 points)
Apple Music

Q: Songs cut off 4s before end

When streaming songs from apple music on an android device songs get cut off consistently 4 seconds before the end; according to the icon I guess this is when the next song starts buffering. This happens when listening to albums as well as radios and is quite annoying. This doesn't happen on iOS devices or Sonos.

Is this a known problem? Any way to fix this?

Samsung Galaxy S7 Edge, Other OS

Posted on Sep 1, 2016 1:14 AM

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Philipp Waeber

Q: Songs cut off 4s before end

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  • by becky_s22,

    becky_s22 becky_s22 Sep 1, 2016 2:19 PM in response to Philipp Waeber
    Community Specialists
    Sep 1, 2016 2:19 PM in response to Philipp Waeber

    Hello Philipp Waeber,


    Thank you for using Apple Support Communities. 


    I understand from your post that when listening to Apple Music on your Android device that the songs are cutting off 4 seconds before the end of the song. I know how important it is for you to be able to hear the whole entire song. I recommend using the steps in the following article to resolve this issue: 

    Get help with Apple Music on Android

    Best Regards