cliff58

Q: My Iphone 5 screen locked, and verizon sent me a new one. How can I erase the old phone if I tunes won't allow me without using the old phone (whose screen is locked! )

MY Iphone 5s screen locked. Verizon sent me a new phone, but can't erase old phone to send back. How can I use Itunes to erase old phone if the screen is locked and won't allow my computer to recognize phone?

iPhone 5s, iOS 9.3.4

Posted on Sep 1, 2016 3:49 PM

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Q: My Iphone 5 screen locked, and verizon sent me a new one. How can I erase the old phone if I tunes won't allow me without using th ... more

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