Q: Wi-fi problems
I'm running the latest operating system on my macbook, and update everything regularly. Yet, I still have trouble connecting to public wi-fi spots. Often the connection drops, or it takes ages to get connected to begin with. I've brought this up with the various institutions offering free wi-fi, and have brought my computer into mac stores to get checked over, and nothing seems to work. One advisor even said it's 'just a mac thing', indicating it was all MacBooks that had a problem connecting with the wifi (the local library's in this instance). Why can I not do something as simple as connect to a public wi-fi without it being a saga every time?!
MacBook Pro with Retina display, OS X El Capitan (10.11.6)
Posted on Aug 31, 2016 6:46 AM
If you hold Alt/Option key and click on the Wireless icon in the Menu bar, it has a Diagnostics option. Do you see the specific SSID listed if you run Utilities -> Scan Now? Do you have problems specifically with secure SSIDs? Open SSIDs may require portal authentication.
Please also see Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac - Apple Support .
If you have an iPhone, does it successfully connect to the same SSID, which the Mac cannot connect to?
What is the year/model of your Mac?
Posted on Sep 1, 2016 5:10 PM