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All replies
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Helpful answers
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Sep 1, 2016 2:36 AM in response to sbongilenby danny ocean,HI
Check this link to reset your security questions and set up new If you forgot the answers to your Apple ID security questions - Apple Support
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Sep 1, 2016 11:25 PM in response to sbongilenby King_Penguin,You need to connect, by cable, the phone to your computer's iTunes : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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Sep 1, 2016 11:48 PM in response to King_Penguinby sbongilen,hi again i tried doing that but now my iphone screen is stuck on the itune screen since yesterday i cant do anything i cant even connect to itunes now.How do i remove this stuck screen?
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Sep 1, 2016 11:51 PM in response to sbongilenby King_Penguin,What happens when you connect the phone to your computer, does your computer's iTunes recognise it ?
If it does recognise it, what happens when you use those instructions to reset the phone ?
If it doesn't recognise it : If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support