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Q: need advice

Been playing  game since February. Us players are the core of the game. Had problems a month ago. Sent a ticket to in game support to try to get it resolved asap. My ticket got discarded week later. Sent another. Got discarded around 2 weeks later. Sent one more (patience running thin). Then after having discussions with support my game got really bad. Gradually to the point where its hard to interact in game, then i got asked to close ticket as there was to much for them to scroll up and help. If they would have helped in the first place my game wouldnt have gotten so bad. What do i do now

 

This games host lives events each week. Small army of 150 in games team. 5k player base.

iPhone 5s, iOS 9.3.5

Posted on Sep 2, 2016 5:06 AM

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Q: need advice

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