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Sep 2, 2016 6:13 AM in response to roaminggnomeby eespinosa64,Thank you for your reply. I've tried this. iTunes will NOT show any messages. It does not recognize the phone. I mentioned this in the original post. Basically, I need a method to factory reset the phone without knowing the passcode AND without depending on iTunes software.
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Sep 2, 2016 6:19 AM in response to eespinosa64by KiltedTim,The ONLY way to "reset" it without knowing the passcode and without using iTunes would be to use Find My iPhone to erase it, assuming FMiP was set up on it already.
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Sep 2, 2016 6:27 AM in response to KiltedTimby eespinosa64,Was FMiP even available for the 3GS. If it was, I'm not sure if the Mrs enabled it.
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Sep 2, 2016 6:53 AM in response to eespinosa64by KiltedTim,I believe it was. Have her log into her iCloud account and see if it shows up in the FMiP web app.